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About the course
This Certificate IV in Retail Management develops practical skills for supervising and coordinating day-to-day retail operations. Delivered in the workplace and available in Palmerston and remote locations, the course supports traineeships/apprenticeships and can be completed part-time over 6–12 months depending on units and progress. It suits learners aiming to step into frontline retail leadership at Certificate IV level in business. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.
Career outcome
Graduates can pursue team-leading and supervisory roles across the retail sector, applying skills in store operations, staff coordination and customer service. The qualification supports progression into roles such as store manager, assistant store manager or department manager in a range of retail environments. It is designed for workplace delivery and prepares you for operational leadership responsibilities at Certificate IV level in retail management. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.
Average Salary***
