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AUG Career Opportunities

Company Overview

AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).

History

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 26 offices across 8 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With more than 25 years experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

Select your country:

Position

  1. Education Counsellor / Recruitment Officer
  2. Digital Marketing & Student Engagement Officer
  3. Multimedia Designer
  4. IT Support Officer

Position: Education Counsellor / Recruitment Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Student Recruitment (On a day-to-day basis)

  1. To counsel and assist students to make best-informed decisions;
  2. To develop and enhance the counselling services;
  3. To follow up on student enquiry / application / acceptance;
  4. To attend to students and parents’ feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  5. To maintain student database;
  6. To handle all office administrative matters.

Marketing / Events

  1. To document and implement local and online marketing plan / budget;
  2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  3. To promote and market education and institutions;
  4. To identify new markets segment;
  5. To obtain and update market intelligence;
  6. To raise profile / awareness of the AUG brand.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
  3. To be a liaison person with local partners / sub-agents;
  4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Marketing / Business Studies / Administration / Management / Commerce or Mass Communication graduates are preferred);
  • Required language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
  • Fresh graduates / entry level applicants are encouraged to apply;
  • Full-time positions available. Internship might be required.

Drop us your resume at recruitment@augstudy.com

Position: Digital Marketing & Student Engagement Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Digital Marketing & Student Engagement (On a day-to-day basis)

  1. Be responsible for content creation, updating and maintaining marketing and brand collateral;
  2. Be responsible for content creation and management of social media channels;
  3. Be responsible for content creation for EDMs;
  4. Be responsible for content management for the group’s websites and digital assets;
  5. To prepare reports and provide insights;
  6. To document and implement local and online marketing plan / budget;
  7. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  8. To promote and market education and institutions;
  9. To identify new markets segment;
  10. To obtain and update market intelligence;
  11. To build rapport with students, student associations, institutions, local partners, etc.;
  12. To raise profile / awareness of the AUG brand.

Requirements

  1. Candidate preferred to have a background in Marketing / Business Studies / Administration / Management / Commerce or Mass Communication;
  2. Demonstrated computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint);
  3. Experience using Adobe Creative Suite would be advantageous;
  4. Experience in Facebook Ads, Google Ads, SEO, SEM would be an added value;
  5. To love a fast-paced working environment;
  6. To have strong verbal and written communication skills;
  7. To have strong attention to detail;
  8. The ability to work autonomously and as part of a team;
  9. Highly organised and able to stay cool under pressure while juggling multiple priorities;
  10. Possess a positive and proactive attitude with a strong work ethic and sense of ownership of the role;
  11. Fresh graduates / entry level applicants are encouraged to apply;
  12. Preferred language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
  13. Full-time positions available. Internship might be required.

Drop us your resume at recruitment@augstudy.com

Position: Multimedia Designer

(Location: Adelaide, Melbourne)

Job Description
  1. Analyse, design and develop AUG website with IT & Communications Team;
  2. Design and develop graphic design, digital animations, presentations and internet applications using multimedia software, interactive graphics and programming languages;
  3. Create and edit videos to be used for online;
  4. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling;
  5. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
  6. Edit institution advertisement before publication;
  7. Maintain communication with Australia’s Communication Team for consistency in all projects;
  8. Sourcing for new media ideas;
  9. Liaison with printed stationeries, premium and promotional materials suppliers;
  10. To order, confirm receipt, quality control, maintain stock count and distribute premium and promotional materials;
  11. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material;
  12. Place orders for advertisement and signage;
  13. Development and maintenance of website and social media contents;
  14. Advertisement design (Print & Web);
  15. Design and layout of publications;
  16. Online marketing events and promotions;
  17. Designing promotional and marketing materials such as brochures, poster flyers, etc.;
  18. Work closely with Communications & Marketing Team in various offices.

Ideal Attributes

  1. Excellent communication and interpersonal skills;
  2. Can adapt to change and last-minute deadlines easily;
  3. Ability to come up with quick design and understand the latest trends;
  4. Passion for events and the education industry;
  5. High attention to detail and a strong work ethic combined with the ability to work independently and with others;
  6. Both Student and 485 Visa holders are encouraged to apply.

Drop us your resume at recruitment@augstudy.com

Position: IT Support Officer

(Location: Melbourne)

Job Description


We are looking for an IT Support Officer who will be responsible for maintaining the computer systems and networks of the organization. The incumbent will be providing technical advice and support to system users, ensuring the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. The ideal candidate should have a strong understanding of PHP, HTML, CSS, and AI, and be able to create short videos.

Responsibilities
  1. Develop and maintain company websites and CRM using PHP, HTML, CSS.
  2. Create short videos for training and promotional purposes.
  3. Install and configure computer hardware, software, systems, networks, printers, and scanners.
  4. Monitor and maintain computer systems and networks.
  5. Respond timely and accurately to service issues and requests.
  6. Test new technology and provide detailed reports.
  7. Develop and maintain local networks in ways that optimize performance.
  8. Develop, implement, and manage our IT software and hardware strategy.
  9. Create and administer training and presentations to users about new software or IT regulations.
  10. Implement and manage AI technologies to improve business processes.
Qualifications:
  1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
  2. Proven experience as an IT Support Officer or similar role.
  3. Excellent knowledge of PHP, HTML, CSS.
  4. Experience with AI technologies.
  5. Ability to create short videos for training and promotional purposes.
  6. Excellent problem-solving and communication skills.
  7. Strong organizational and time-management abilities.

Drop us your resume for the IT position at laihy@augstudy.com

Position

  1. Education Counsellor / Recruitment Officer
  2. Digital Marketing Officers
  3. Event & Communication Officers
  4. IT Supports Officer
  5. Multimedia Designer
  6. Video Producer/ Editor
  7. Internship Program
  8. Study Tour Specialist
  9. Graphic Designer

Position: Education Counsellor / Recruitment Officer

(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Kuantan, Terengganu, Kota Bharu, Kuching)

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis)

  1. To counsel and assist students to make best-informed decisions;
  2. To develop and enhance the counselling services;
  3. To follow up on student enquiry / application / acceptance;
  4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  5. To maintain student database;
  6. To handle all office administrative matters.

Marketing / Events

  1. To document and implement local and online marketing plan / budget;
  2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  3. To promote and market education and institutions;
  4. To identify new markets segment;
  5. To obtain and update market intelligence;
  6. To raise profile / awareness of the AUG brand.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
  3. To be a liaison person with local partners / sub-agents;
  4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements:

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
  • Required language(s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
  • Fresh graduates / entry level applicants are encouraged to apply;
  • Full-time positions available.

Position: Digital Marketing Officers

(Location: Subang Jaya, Kuala Lumpur)

Roles & Responsibilities:
  1. To developing, managing and analysing AUG digital marketing campaigns
  2. To prepare reports for all digital marketing campaigns
  3. To develop and push out relevant content
  4. To benchmarking and Competitor research
  5. To generating new leads via social outreach; posting and sourcing from social sites (Instagram, Facebook, WeChat, LinkedIn and etc.)
  6. To conduct keyword research and analysis for SEO and PPC/SEM campaigns
  7. To manage leads generated
  8. To work with digital marketing vendors for A&P activities
  9. To support outstation branches as required

Requirements:

  • A Bachelor’s degree-holder of Marketing, Digital/e-Marketing, Communications, Information Technology or Business from a reputable university
  • With at least 2 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
  • Proficient in digital analytical platforms such as Facebook Insights, Google Analytics, and other similar tools
  • Solid knowledge of Google Adwords and other paid search platforms
  • With solid understanding on SEO, SEM, paid social, paid search, content promo, marketing automation, and link-building strategies.
  • Highly capable of creating Social Media Content & Strategy
  • Experienced in identifying and validating strategic and tactical marketing objectives
  • Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
  • Highly proficient in English Language. Candidates able to read, write and speak Mandarin is an advantage.
  • Excellent written communication skills (U.S. & U.K. writing styles)

Position: Event & Communication Officers

(Location: Subang Jaya,Kuala Lumpur)

Roles & Responsibilities:

Event Management

  1. To manage the AUG’s events, education exhibitions, seminars, networking functions and etc to meet different objectives.
  2. To develop a yearly event calendar, meeting deadlines and targets and ensuring all events are organized successfully.
  3. To manage event budget as well as develop and implement Advertising & Promotion activities.
  4. To liaise with business partners, vendors and suppliers for sponsorship or services.
  5. To manage event registration and attendance, post event data management and provide data analysis.
  6. To work with teams (branch offices & marketing team) for pre-event planning and communication, logistic arrangement, staff movement, hiring of event crew and post event debrief.
  7. To conduct post-event evaluation.
  8. To gather and analyse feedback to provide constructive improvement for future events.
  9. To perform other event-related duties as required.

Copy Writer

  1. To develop, conceptualize and write creative and effective advertising copy.
  2. To create content for online and social media marketing related project.
  3. To translate copy and other relevant content as and when required.
  4. To proofread all marketing communication materials before it goes live or to print.
  5. To ensure that all print and online advertisements meets the code of advertising practices.

Requirements:

  • A graduate of Marketing, Communication Arts or equivalent
  • Fresh grads are welcome to apply
  • Excellent written English skills with strong focus on spelling and grammar
  • Excellent team work and people skills
  • Energy for fast-paced, multi-tasking environment
  • Detail-oriented

 

Position: IT Support Officer

(Location: Subang Jaya)

Roles & Responsibilities:

  1. To manage software/ hardware trouble-shooting and technical supports for AUG staffs;
  2. To plan, implementing, and manage IT service contracts;
  3. To plan, implementing, and manage IT purchase;
  4. To enhance, maintain & support existing system for all Malaysia Offices;
  5. To upkeep existing AUG’s IT manual;
  6. To implement and thereafter manage back-up (online and offline) system for AUG staffs
  7. To keep update on new technology with provides recommendation to management on adapt with current operations;
  8. To monitor all IT inventories and accounts; such as Domains, Phone bills, Server, etc
  9. To assist marketing team to blast marketing email using blast platform;
  10. To assist on any other daily task on matter related to IT or Technology assigned by Senior/ Manager

Requirements:

  • Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
  • No work experience required;
  • Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
  • Competent in general Microsoft products;
  • Hands-on experience in administering networking;
  • Possess good analytical and problem-solving skills;
  • Able to handle and manage multiple tasks and projects;
  • Understand current trends in hardware / software market.

 

Position: Multimedia Designer

(Location: Subang Jaya)

Roles & Responsibilities:
  1. Analyse, design and develop AUG website with IT & Communications Team.
  2. Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
  3. Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
  4. Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
  5. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
  6. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
  7. Edit institution advertisement before publication.
  8. Maintain communication with Australia’s Communication team for consistency in all projects.
  9. Sourcing for new media ideas.
  10. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
  11. Place orders for advertisement and signage.
  12. Advertisement design (Print & Web).
  13. Design and layout of publications.
  14. Online marketing events and promotions.
  15. Designing promotional and marketing materials such as brochures, poster flyers etc.
  16. Work closely with Communications & Marketing team in various offices

 

Requirements:

  • Excellent communication and interpersonal skills
  • Can adapt to change and last-minute deadlines easily
  • Ability to come up with quick design and understand the latest trends
  • Passion for events and the education industry
  • High attention to detail and a strong work ethic combined with the ability to work independently and with others

Position: Video Producer/ Editor

(Location: Subang Jaya,Kuala Lumpur)

Roles & Responsibilities:
  1. To develop and manage storyboard, script creation, budget planning, allocate resources, set deadlines for video projects
  2. To develop creative direction and the production oversight of video content, including serving as producer/director on set for all live or recorded shoots
  3. To work with Content Writer and marketing team on the content/ concept development including but not limited to short films, webisode, educational, instructional, event-based videos as requested by the stakeholders
  4. To perform editing and compositing videos, motion graphics, animation and visual effects
  5. To process all video contents before its goes live and must be able to support in video editing when required
  6. To be able to utilize all currently available technical resources to produce video content as effectively and efficiently as possible, to the highest professional standards within budget
  7. To manage video library and its archive, with files are up to date and easily accessible as well as footage is available for distribution when necessary
  8. To work with stakeholders to develop project for filming and video editing to support sales, marketing and training needs.
  9. To work and liaise with digital marketing vendors for A&P activities
  10. To maintain company studio and its profession equipment with industry standard and up to date with recommendation of new video support system both hardware and software.
  11. To support outstation branches as required

Requirements:

  • A Bachelor’s degree-holder of Mass Communications and Media Studies, Cinematography or equivalent
  • With at least 2-3 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
  • Proficient in Premiere Pro, Adobe Creative Suite, and Adobe After Effects
  • Demonstrated hand-on experience in the area of video production, as well as a thorough knowledge of audio, video and multimedia hardware and software required
  • Solid knowledge in production equipment with latest technology and strong understanding of media requirement for various platform (social media, Live, youtube and etc)
  • Able to handle multiple projects or tasks while delivering consistent high-quality materials and provide outstanding support to internal marketing team
  • Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
  • Excellent written and verbal skill in English Language. Candidates able to read, write and speak Mandarin is an advantage.
  • Must be able to work a non-standard schedule, attention to details and strong leadership/management skill
  • Strong demo reel portfolio

 

Position: Internship Program

(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Segamat, Johor Bahru, Kuantan, Kota Bharu, Kuching)

Roles & Responsibilities:
  1. Handle incoming calls
  2. Provide support and liaising with Education Counselors and Managers
  3. Provide support to the team for events
  4. Research and update findings
  5. Data Entry/Updating when needed via Excel, CRM etc.
Requirements:
  • Fluency in English and BM. Mandarin speaking is preferable
  • Pleasant personality with a focus on excellence in customer service
  • Self-starter with good communication and interpersonal skill
  • Complete tasks in a timely basis
  • Good interpersonal and synthesis skills
  • Master computer tools (MS Office and etc)
Additional Information:
  • Training provided
  • Fun, Friendly & Vibrant working environment
  • Offer a career opportunity after internship

 

Position: Study Tour Specialist

(Location: Subang Jaya)

Roles & Responsibilities:

Development of Study Tour Program

  1. To develop study tour programs that promote AUG’s partner institutions and study destinations
  2. To research on destinations, venues, and activities that contribute to participants educational and cultural immersion.
  3. To collaborate with partner education institutions on campus activities such as trial classes, workshops, networking sessions, campus tours and many more.
  4. To coordinate all logistical aspects of study tours, arranging flights, transportation, accommodations, meals, and documentation related to visa.
  5. To develop itineraries for study tour program that is engaging and well balances with education activities and cultural experiences.
  6. To prepare and manage overall budget and expenses for study tour programs.
  7. To provide pre-departure information and orientation session to participants and parents.
  8. To present and discuss with stakeholders on bespoke program.

Study Tour Executions

  1. To develop study tour programs that promote AUG’s partner institutions and study destinations.
  2. To offer effective leadership and compassionate pastoral case, fostering the well-being of all participants.
  3. To cultivate a positive, safe and inclusive learning environment that promote active participation, encourage the practice of self-discipline and nurtures a sense of responsibilities.
  4. To evaluate the programs for future improvement by preparing feedback form.
  5. To proactively prepare for unforeseen circumstances and offer effective solutions as needed.
  6. Travel will be required as this position will lead selected tours.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association, Marketing vendors);
  3. To visit schools, colleges and universities and build relationship with principles and school counsellors

Sales and Marketing

  1. Meet set sales targets.
  2. Develop and implement strategies to achieve and exceed these sales targets.
  3. Responsible for the advertisement, promotion and marketing of study tours.
  4. Continuously analyze the profitability of study tour programs.
Requirements:
  • Minimum Diploma/Degree in the tourism industry or equivalent
  • Working experience in the service industry will be an added advantage for this position
  • Excellent communication and fluent in written and spoken English and Bahasa Malaysia
  • Passionate for travel, tourism and hospitality industry
  • Required language(s): English & Mandarin (as the role requires candidates to liaise with our overseas clients).

Position: Graphic Designer

(Location: Subang Jaya, Kuala Lumpur)

Roles & Responsibilities:

Design

  1. To develop, manage and coordinate design artwork for AUG that’s consistent and in line with the company’s branding and guideline which includes but not limited to: advertisement, banners and signages, premium and promotional materials, logos and visuals etc;
  2. To ensure consistency of the design artwork for all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
  3. To ensure final designs, graphics and layout are appealing and aligned with Company’s branding;
  4. To work closely with content writer, the marketing team, the digital marketing team and other relevant persons in generating creative and fresh ideas and executing visual graphics for AUG’s marketing campaigns to ensure that the message reaches out to the right audience;
  5. To have the ability to adapt according to the current industry trend and practices, and to implement them accordingly;
  6. To keeping up-to-date with software and technical knowledge by attending design workshops, reviewing professional publications, participating in professional studies etc;
Requirements:
  • Candidate must possess at least a Bachelor’s Degree Graphic Design, Art, or a related field
  • Required language (s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
  • Proficiency in design related software, particularly Adobe Illustrator, Adobe Photoshop, and Canva
  • Knowledge and understanding of local and foreign education system preferred;
  • Excellent eye for detail and the ability to work methodically.
  • Ability to manage time effectively, multitask, and meet deadlines.
  • Possess a high level of initiative, integrity and professionalism;
  • Fresh graduates/ Entry level applicants are encouraged to apply;
  • Full-Time positions available.

E-mail us to find out more about our Digital Marketing, Video Editor, IT and Accounts Internship Programme!

 

 

Drop us your resume at hr@augstudy.com

Position

  1. Education Counsellor / Recruitment Officer

Position: Education Counsellor / Recruitment Officer

(Location: Jakarta & Surabaya)

Job Description

Responsibilities

  1. Attend to all counseling cases as well as develop and enhance the counseling services
  2. Maintain student files and records
  3. Maintain potential customer database and prepare reports
  4. Attend to customer feedback, inquiries and complaints in an appropriate and prompt manner and adhere to service standards
  5. Handle office administrative matters
  6. Carry out sales and marketing activities such as road shows, education fairs, presentation, direct mailing, etc
  7. To promote and market education and institutions

Requirements

  • Bachelor Degree in any discipline (Hospitality & Tourism, Mass Communication & Marketing graduates are preferred)
  • Have a good communication skill, well adaptive and outgoing
  • Excellent command of spoken and written in English and able to communicate well with students, parents and all level of people; spoken Mandarin is an advantage
  • Knowledge and understanding of local and overseas education system preferred
  • Experience in mentoring and counseling students an added advantage
  • Courteous, patient, tactful personality with strong customer service orientations
  • Possess a high level of initiative, integrity and professionalism
  • Competent in Microsoft programs (Word, Excel, Outlook, Power Point) & use of database

Drop us your resume at jakarta@augstudy.com

Position

  1. Education Counsellor / Recruitment Officer
  2. Marketing Officer
  3. Multimedia Designer
  4. Admissions and Documentation Assistant

Position: Education Counsellor / Recruitment Officer

(Location: Manila)

Job Description

Day-to-Day

  1. Counsel and assist students to make best-informed decisions;
  2. Follow up on student enquiries / applications / acceptance;
  3. Follow up on student acceptance & achieve set targets and increase student recruitment numbers;
  4. Maintain student database every day and up to date;
  5. Handles all office administrative matters and maintain proper records and filing of student files;
  6. Develop and Enhance Counselling Services;
  7. Attend to “potential” client feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  8. Assist in visa processing.

Counselling

  1. Ensure a proper counseling and conversion systems is in place;
  2. Counsel and assist students to make best-informed decision.

Events

  1. Coordinate with institutions partners and vendors;
  2. Plan, organize and coordinate education exhibition;
  3. Plan marketing & media strategy, work with in-house design team;
  4. Coordinate and support A&P activities, including management of social media and cooperate website;
  5. Managing cost and marketing budget;
  6. Key liaison between institution and vendors.

Public Relation

  1. Build relationship with representatives from institution;
  2. Develop and maintain relationship with any special group (e.g. student clubs/associations, professional association);
  3. Liaison person with local partners / sub-agents;
  4. Visit schools, agents and universities and built relationship with principles and school counsellors.

Marketing

  1. Document and implement local marketing plan / budget;
  2. Handle all events / activities logistics;
  3. Organize and coordinate in-house interview sessions;
  4. Promote and create awareness and publicise interview sessions (e.g. coordinate flyers distributions, posterings, mass emailing, sms, advertisements);
  5. Handle and carry out sales and marketing activities such as education in-house interviews, education fairs, presentations, direct mailing and activities logistics;
  6. Promote and market education and institutions;
  7. Identify new markets;
  8. Obtain and update market intelligence.

Requirements

  1. Candidate must possess at least Bachelor’s / College Degree in Business Studies / Administration / Management, Marketing, Humanities / Liberal Arts, Psychology, Education / Teaching / Training or equivalent;
  2. Required language(s): English, Filipino;
  3. At least 1 year of working experience in the related field is required for this position;
  4. Preferably 0-4 years experienced employee specialized in Education or equivalent;
  5. Employee is required to report to the office during operating hours.

Position: Marketing Officer

(Location: Manila)

Job Description

Day-to-Day

  1. Counsel and assist students to make best-informed decisions;
  2. Follow up on student enquiries / applications / acceptance;
  3. Follow up on student acceptance & achieve set targets and increase student recruitment numbers;
  4. Maintain student database every day and up to date;
  5. Handles all office administrative matters and maintain proper records and filing of student files;
  6. Develop and Enhance Counselling Services;
  7. Attend to “potential” client feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  8. Assist in visa processing.

Counselling

  1. Ensure a proper counseling and conversion systems is in place;
  2. Counsel and assist students to make best-informed decision.

Public Relation

  1. Build relationship with representatives from institution;
  2. Develop and maintain relationship with any special group (e.g. student clubs/associations, professional association);
  3. Liaison person with local partners / sub-agents;
  4. Visit schools, agents and universities and built relationship with principles and school counsellors.

Marketing

  1. Document and implement local marketing plan / budget;
  2. Handle all events / activities logistics;
  3. Organize and coordinate in-house interview sessions;
  4. Promote and create awareness and publicise interview sessions (e.g. coordinate flyers distributions, posterings, mass emailing, sms, advertisements);
  5. Handle and carry out sales and marketing activities such as education in-house interviews, education fairs, presentations, direct mailing and activities logistics;
  6. Promote and market education and institutions;
  7. Identify new markets;
  8. Obtain and update market intelligence.

Events

  1. Coordinate with institutions partners and vendors;
  2. Plan, organize and coordinate education exhibition;
  3. Plan marketing & media strategy, work with in-house design team;
  4. Coordinate and support A&P activities, including management of social media and cooperate website;
  5. Managing cost and marketing budget;
  6. Key liaison between institution and vendors.

Requirements

  1. Candidate must possess at least Bachelor’s / College Degree in Business Studies / Administration / Management, Marketing, Humanities / Liberal Arts, Psychology, Education / Teaching / Training or equivalent;
  2. Required language(s): English, Filipino;
  3. At least 1 year of working experience in the related field is required for this position;
  4. Preferably 0-4 years experienced employee specialized in Education or equivalent;
  5. Employee is required to report to the office during operating hours.

Position: Multimedia Designer

(Location: Manila)

Job Description
  1. Analyse, design and develop AUG website with IT & Communications Team;
  2. Design and develop graphic design, digital animations, presentations and internet applications using multimedia software, interactive graphics and programming languages;
  3. Create and edit videos to be used for online;
  4. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling;
  5. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
  6. Edit institution advertisement before publication;
  7. Maintain communication with Australia’s Communication Team for consistency in all projects;
  8. Sourcing for new media ideas;
  9. Liaison with printed stationeries, premium and promotional materials suppliers;
  10. To order, confirm receipt, quality control, maintain stock count and distribute premium and promotional materials;
  11. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material;
  12. Place orders for advertisement and signage;
  13. Development and maintenance of website and social media contents;
  14. Advertisement design (Print & Web);
  15. Design and layout of publications;
  16. Online marketing events and promotions;
  17. Designing promotional and marketing materials such as brochures, poster flyers, etc.;
  18. Work closely with Communications & Marketing Team in various offices.

Ideal Attributes

  1. Excellent communication and interpersonal skills;
  2. Can adapt to change and last-minute deadlines easily;
  3. Ability to come up with quick design and understand the latest trends;
  4. Passion for events and the education industry;
  5. High attention to detail and a strong work ethic combined with the ability to work independently and with others;
  6. Both Student and 485 Visa holders are encouraged to apply.

Requirements

  1. Candidate must possess at least Bachelor’s / College Degree in Art / Design / Creative Multimedia or equivalent;
  2. Required language(s): English, Filipino;
  3. At least 1 year of working experience in the related field is required for this position;
  4. Preferably 0-4 years experienced employee specialized in Arts / Creative / Graphics Design or equivalent;
  5. Required to report to the office.

Position: Admissions and Documentation Assistant

(Location: Manila)

Job Description
  1. Receive students, guests, packages and letters;
  2. Answer phone calls and direct calls accordingly;
  3. Receive and sort incoming electronic mails;
  4. Encode student details and leads in the database;
  5. Assess and check student documents;
  6. Assist Education Counsellors in submitting institution and visa applications;
  7. Update student status at every stage in CRM (Customer Relationship Management) system;
  8. Invoice payments;
  9. Maintain student manual and virtual files;
  10. Maintain the resource library and ensure that materials are all up to date;
  11. Assist in the logistics for offsite events;
  12. Look after the overall cleanliness of the office premise;
  13. Manage part-timers and maintenance personnel;
  14. Assist in any adhoc task / project as assigned.

Requirements

  1. Candidate must possess at least a Bachelor’s Degree in any field;
  2. Excellent interpersonal and communication skills;
  3. Good command in English;
  4. Strong Microsoft Office / computer knowledge;
  5. Team player and willing to learn;
  6. Keen attention to details.

Drop us your resume at manila@augstudy.com

Position

  1. Education Counsellor / Recruitment Officer
  2. Marketing Officer
  3. IT Support Officer
  4. Multimedia Designer
  5. Business Development Executive

 

Position:Education Counsellor / Recruitment Officer

(Location: Da Nang)

Job Description

Student Recruitment

  1. To counsel and assist students to make best-informed decisions;
  2. To develop and enhance the counselling services;
  3. To follow up on student’s enquiry / application / acceptance;
  4. To attend to students and parents’ feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  5. To maintain student database;
  6. To handle all office administrative matters.

Marketing / Events

  1. To document and implement local marketing plan / budget;
  2. To handle and carry out sales and marketing activities / events such as roadshows, education fairs, presentations, direct mailing and activity logistics;
  3. To promote and market education and institutions;
  4. To identify new markets segment;
  5. To obtain and update market intelligence;
  6. To raise profile / awareness of the AUG brand.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
  3. To be a liaison person with local partners / sub-agents;
  4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality / Tourism / Hotel Management / Business Studies / Administration / Management / Marketing / Commerce or Mass Communication graduates are preferred);
  • Required language(s): English, Vietnamese;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counselling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
  • Fresh graduates / entry level applicants are encouraged to apply;
  • Full-time positions available.

Position: Marketing Officer

(Location: Da Nang)

Job Description

Day-to-Day

  1. Counsel and assist students to make best-informed decisions;
  2. Follow up on student enquiries / applications / acceptance;
  3. Follow up on student acceptance & achieve set targets and increase student recruitment numbers;
  4. Maintain student database every day and up to date;
  5. Handles all office administrative matters and maintain proper records and filing of student files;
  6. Develop and Enhance Counselling Services;
  7. Attend to “potential” client feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  8. Assist in visa processing.

 

Counselling

  1. Ensure a proper counseling and conversion systems is in place;
  2. Counsel and assist students to make best-informed decision.

Public Relation

  1. Build relationship with representatives from institution;
  2. Develop and maintain relationship with any special group (e.g. student clubs/associations, professional association);
  3. Liaison person with local partners / sub-agents;
  4. Visit schools, agents and universities and built relationship with principles and school counsellors.

Marketing

  1. Document and implement local marketing plan / budget;
  2. Handle all events / activities logistics;
  3. Organize and coordinate in-house interview sessions;
  4. Promote and create awareness and publicize interview sessions (e.g. coordinate flyers distributions, postering’s, mass emailing, SMS, advertisements);
  5. Handle and carry out sales and marketing activities such as education in-house interviews, education fairs, presentations, direct mailing and activities logistics;
  6. Promote and market education and institutions;
  7. Identify new markets;
  8. Obtain and update market intelligence.

Events

  1. Coordinate with institutions partners and vendors;
  2. Plan, organize and coordinate education exhibition;
  3. Plan marketing & media strategy, work with in-house design team;
  4. Coordinate and support A&P activities, including management of social media and cooperate website;
  5. Managing cost and marketing budget;
  6. Key liaison between institution and vendors.

 

Requirements
  1. Candidate must possess at least Bachelor’s / College Degree in Business Studies / Administration / Management, Marketing, Humanities / Liberal Arts, Psychology, Education / Teaching / Training or equivalent;
  2. Required language(s): English, Vietnamese;
  3. Have working experience in the related field is an added advantage;
  4. Fresh Graduate is encouraged to apply;
  5. Employee is required to report to the office during operating hours.

 

 

Position: IT Support Officer

(Location: Da Nang)

Job Description

Roles & Responsibilities:

  1. To enhance, maintain & support existing system/ website for Malaysia Office
  2. To manage software / hardware, trouble-shooting and technical support for AUG staffs.
  3. To work with marketing staff in creative development for events, web pages and deliver online promotional initiatives to optimize campaigns.
  4. To develop & implement strategies for the company’s online marketing campaigns.
  5. To gather materials and information for websites & e-newsletter content.
  6. To implement and thereafter manage Back-up system for AUG staffs.
  7. To upkeep existing AUG’s IT manual.
  8. To manage IT purchasing.
  9. To monitor all IT inventories and accounts; such as Domains, Phone bills, and Server.
Requirement
  • Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
  • No work experience required;
  • Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
  • Competent in general Microsoft products;
  • Hands-on experience in administering networking;
  • Possess good analytical and problem-solving skills;
  • Able to handle and manage multiple tasks and projects;
  • Understand current trends in hardware / software market.

 

 

Position: Multimedia Designer

(Location: Da Nang)

Job Description

Roles & Responsibilities:

  1. Analyse, design and develop AUG website with IT & Communications Team.
  2. Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
  3. Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
  4. Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
  5. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
  6. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
  7. Edit institution advertisement before publication.
  8. Maintain communication with Australia’s Communication team for consistency in all projects.
  9. Sourcing for new media ideas.
  10. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
  11. Place orders for advertisement and signage.
  12. Advertisement design (Print & Web).
  13. Design and layout of publications.
  14. Online marketing events and promotions.
  15. Designing promotional and marketing materials such as brochures, poster flyers etc.
  16. Work closely with Communications & Marketing team in various offices

 

Minimum Requirements
  • Excellent communication and interpersonal skills
  • Can adapt to change and last-minute deadlines easily
  • Ability to come up with quick design and understand the latest trends
  • Passion for events and the education industry
  • High attention to detail and a strong work ethic combined with the ability to work independently and with others

 

Position: Business Development Executive

(Location: Ho Chi Minh / Can Tho)

Job Description

Business Development
1. To coordinate and manage existing business partners as well as identify & develop new potential
business partner(s) with branch offices;
2. To communicate with existing business partners to understand their needs and offer solutions to
their problems;
3. To identify new opportunities from existing as well as new potential markets by conducting
research in any education business related industry;
4. To upkeep knowledge of business processes, study destinations, products and services offered by
the organization;
5. To benchmark AUG against best practice ensuring we are ahead or be competitive;
6. To build & maintain a positive ongoing are client relationship. To ensure the excellent customer
service through regular engagements;
7. To prepare and deliver pitches and presentations to potential new business partners.

Administrative
1. To perform administrative work such as upkeeping meetings, reports, agreements and records;
2. To arrange quarterly meetings with branch offices and senior management executives’ on
business referral performance, issues and concerns;
3. To liaise between branch offices, finance departments and business partners for reports, invoicing
and payments;
4. To conduct research, analysis and tracking on business partner referral activities;
5. To identify tools and software for research, analysis and reporting purposes;
6. To monitor business partner leads and activities via CRM system;

Student Recruitment
1. To counsel and assist student to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and
prompt manner and adhere to service standard.

 

 

Requirements
  • Background any discipline Business / Marketing / Business Studies / Administration / Management / Commerce or Mass Communication;
  • Required language(s): English, Vietnamese
  • Solid knowledge and understanding of local and foreign education system;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
  • Minimum 2 years working in the Education industry or relevant role;

 

Drop us your resume at danang@augstudy.com

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