AUG Career Opportunities

Company Overview

AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia & Singapore). AUG current have 11 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Bharu, Kota Kinabalu and Kuantan).

History

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 23 offices across 7 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With more than 25 years experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, the UK, USA, Malaysia, Singapore and Switzerland. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

Position;

1. Education Counsellor / Recruitment Office
2. IT Support/ E-Marketing Officer
3. Test Center Administrator/ Admin Assistant

Position: Education Counsellor / Recruitment Office

(Location: Subang Jaya, Kuala Lumpur, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Terengganu)

Job Description

Student Recruitment (On a day-to-day basis)

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on student enquiry/ application/ acceptance;
4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters

Marketing / Events

1. To document and implement local and online marketing plan/ budget;
2. To handle and carry out sales and marketing activities/ events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence;
6. To raise profile / awareness of the AUG Brand

Public Relations

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

• Candidate must possess at least a Bachelor’s Degree in any discipline (Marketing/ Business Studies/ Administration/ Management/ Commerce or Mass Communication graduates are preferred);
• Required language (s): English, Mandarin, Bahasa Melayu. Candidate must be able to read, write and speak Mandarin fluently;
• Knowledge and understanding of local and foreign education system preferred;
• Experience in mentoring and counseling students an added advantage;
• Courteous, patient and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity and professionalism;
• Maybe required to work long hours during intakes;
• Competent in Microsoft Office Applications (Word, Excel, Outlook, Power Point) and use of database;
• Fresh graduates/ Entry level applicants are encouraged to apply;
• Full-Time positions available

Position: IT Support/ E-Marketing Officer

(Location: Subang Jaya)

Job Description

1. To enhance, maintain & support existing system/ website for Malaysia Office
2. To manage software / hardware, trouble-shooting and technical support for AUG
3. To work with marketing staff in creative development for events, web pages and deliver online promotional initiatives to optimize campaigns.
4. To develop & implement strategies for the company’s online marketing campaigns.
5. To gather materials and information for websites & e-newsletter content.
6. To implement and thereafter manage Back-up system for AUG
7. To upkeep existing AUG’s IT policy and manual.
8. To manage IT
9. To monitor all IT inventories and accounts; such as Domains, Phone bills, and Server.

Minimum Qualifications

• Candidate must possess at least Professional Certificate, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
• No work experience required.
• Preferably Entry Level specialized in IT/Computer – Hardware / Software / Networking or equivalent.
• Competent in general Microsoft products.
• Hands-on experience in administering networking.
• Possess good analytical and problem-solving skills.
• Able to handle and manage multiple tasks and projects.
• Understand current trends in hardware / software market.

Position: Test Center Administrator/ Admin Assistant

(Location: Subang Jaya)

Promotion & Managing of Test Center

1. To manage Test Center
2. To administer and invigilate all Testing (ie, PTE Academic, PMI, UCAT, AEAS,….etc) accordingly to required guidelines
3. To ensure all promotion materials in the office are up to date and available for counsellors to use
4. To attend to all potential exam enquiries and registrations
5. To prepare and upkeep monthly reports for submission to management
6. To ensure the Test Center is maintained and upkeep
7. To assist in the promotions of Test

Student Support Services (IELTS, OSHC, Student Accommodation, Banking, Flights)

1. To prepare and upkeep quarterly report statistic for submission to management
2. To update information from respective stakeholders and make it available for counsellor to use during counseling session.
3. To ensure all promotional materials are up to date and available for counsellor to use during counselling session.

Other Administrative supports

To supports Customer Services & Human Resources teams with all administrative task.

Minimum Qualifications

• Candidate must possess at least Diploma or Degree in any field.
• Preferable at least 1-2 years working experience in Test center or Customer Service preferred.
• Required Languages: English, Malay, and Chinese (Mandarin / Cantonese)
• Courteous, patient and tactful personality with strong customer service orientations.

Drop us your resume @ marketing@augstudy.com