AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia & Singapore). AUG current has 11 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Bharu, Kota Kinabalu and Kuantan).
Position: Education Counsellor cum Recruitment Office
(Location: Nilai, Subang Jaya and Pulau Pinang)
Job Description
- Attend to all student counselling cases as well as oversee, develop & enhance the counselling services;
- Liaise with business associates;
- Manage day-to-day office operations;
- Maintain student files and records;
- Maintain potential customer database and prepare reports;
- Attend to customer feedback, inquiries & complaints in an appropriate & prompt manner & adhere to service standards;
- Carry out sales and marketing activities such as road shows, education fairs, presentation, direct mailing, etc;
- To promote and market education and institutions.
Requirements
- Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Marketing, Commerce or Mass Communication graduates are preferred);
- Required language (s): Bahase Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- Maybe required to work long hours during intakes;
- Competent in Microsoft Office Applications (Word, Excel, Outlook, Power Point) and use of databases;
- Fresh graduates/ Entry level applicants are encouraged to apply;
- Full-Time positions available.
Drop us your resume @ recruitment@augstudy.com