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AUG Career Opportunities

AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia & Singapore). AUG current has 11 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Bharu, Kota Kinabalu and Kuantan).


Position: Education Counsellor/ Recruitment Officer

(Location: Kuala Lumpur, Subang Jaya, Nilai, Pulau Pinang)

Roles & Responsibilities:

1. Student Recruitment (On a day-to-day basis)

  • To counsel and assist students to make best-informed decisions;
  • To develop and enhance the counselling services;
  • To follow up on student enquiry/ application/ acceptance;
  • To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  • To maintain student database;
  • To handle all office administrative matters

2. Marketing / Events

  • To document and implement local and online marketing plan/ budget;
  • To handle and carry out sales and marketing activities/ events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  • To promote and market education and institutions;
  • To identify new markets segment;
  • To obtain and update market intelligence;
  • To raise profile / awareness of the AUG Brand

3. Public Relations

  • To build excellent relationship with representatives from institutions;
  • To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
  • To be a liaison person with local partners / sub-agents;
  • To visit schools, colleges and universities and build relationship with principles and school counsellors.


  • Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
  • Required language (s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office Applications (Word, Excel, Outlook, Power Point) and use of database;
  • Fresh graduates/ Entry level applicants are encouraged to apply;
  • Full-Time positions available

Position: Communication & Event Executive

(Location: Subang Jaya)

Roles & Responsibilities:

1. Communication

  • To create, develop and manage in new marketing content which includes newsletter, social media as well as other channels;
  • To monitor, optimize and control content marketing metrics and makes changes as and when needed;
  • To conduct thorough research and produce a series of industry-related article;
  • To handle copyedit, proofread and enrich marketing proposals, advertising and promotion contents before publication;
  • To identify customers’ needs and gaps in AUG content and recommend new contents for AUG’s marketing materials.

2. Event Management

  • To organize and manage AUG’s events, education exhibitions, seminars, networking functions and etc to meet different objectives;
  • To develop a yearly event calendar, meeting deadlines and targets to ensure all events are organized successfully;
  • To manage event registration and attendance, post event data management and provide data analysis;
  • To work with teams (branch offices & marketing team) for pre-event planning and communication as well as conduct post-event evaluation and event debrief;
  • To gather and analyse feedback to provide constructive improvement for future events.


  • Candidate must possess at least a Diploma/ Degree in English, Marketing, Mass Communication, Advertising or equivalent;
  • Experience using Facebook Ads Manager, Instagram Marketing, and WordPress or other CMS;
  • Excellent written English skills with strong focus on spelling and grammar (Good in Chinese will be an added advantage);
  • Candidates is required to be able to:
    1. Write in a variety of formats and styles for multiple audiences;
    2. Comply with strict deadlines with minimal supervision;
    3. Adapt to constant changing online trends;
    4. Turn boring contents into creative stories or features
  • Excellent copywriting, editing and proofreading skills;
  • At least 1-2 years of experience in education industry experience will be an added advantage;
  • Excellent team work and people skills;
  • Energy for fast-paced, multi-tasking environment;
  • Detail-oriented

Position: Test Center Administrator/ Admin Assistant

(Location: Subang Jaya)

Roles & Responsibilities:

1. Promotion & Managing of Test Center

  • To manage Test Center;
  • To administer and invigilate all Testing (ie, PTE Academic, PMI, UCAT, AEAS, etc) accordingly to required guidelines;
  • To ensure all promotion materials in the office are up to date and available for counsellors to use;
  • To attend to all potential materials in the office are up to date and available for counsellors to use;
  • To attend to all potential exam enquiries and registrations;
  • To prepare and upkeep monthly reports for submission to management;
  • To ensure the Test Center is maintained and upkeep;
  • To assist in the promotions of Test

2. Student Support Services (ILETS, OSHC, Student Accommodation, Banking, Flights)

  • To prepare and upkeep quarterly report statistic for submission to management;
  • To update information from respective stakeholders and make it available for counsellor to use during counselling session;
  • To ensure all promotional materials are up to date and available for counsellor to use during counselling session.

3. Other Administrative Supports

  • To supports Customer Services & Human Resources teams with all Administrative task, ie
    1. Customer Services Counter
    2. Data Entry
    3. Leads Management
    4. Event Logistics
    5. Staff Travel Arrangement
    6. Research and Analysis

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