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AUG Career Opportunities

AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia & Singapore). AUG current has 11 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Bharu, Kota Kinabalu and Kuantan).

 

Position: Education Counsellor/ Recruitment Officer

(Location: Kuala Lumpur, Subang Jaya, Nilai, Pulau Pinang)

Roles & Responsibilities:

1. Student Recruitment (On a day-to-day basis)

  • To counsel and assist students to make best-informed decisions;
  • To develop and enhance the counselling services;
  • To follow up on student enquiry/ application/ acceptance;
  • To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  • To maintain student database;
  • To handle all office administrative matters


2. Marketing / Events

  • To document and implement local and online marketing plan/ budget;
  • To handle and carry out sales and marketing activities/ events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  • To promote and market education and institutions;
  • To identify new markets segment;
  • To obtain and update market intelligence;
  • To raise profile / awareness of the AUG Brand


3. Public Relations

  • To build excellent relationship with representatives from institutions;
  • To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
  • To be a liaison person with local partners / sub-agents;
  • To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
  • Required language (s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office Applications (Word, Excel, Outlook, Power Point) and use of database;
  • Fresh graduates/ Entry level applicants are encouraged to apply;
  • Full-Time positions available

Position: Communication & Event Executive

(Location: Subang Jaya)

Roles & Responsibilities:

1. Communication

  • To create, develop and manage in new marketing content which includes newsletter, social media as well as other channels;
  • To monitor, optimize and control content marketing metrics and makes changes as and when needed;
  • To conduct thorough research and produce a series of industry-related article;
  • To handle copyedit, proofread and enrich marketing proposals, advertising and promotion contents before publication;
  • To identify customers’ needs and gaps in AUG content and recommend new contents for AUG’s marketing materials.

2. Event Management

  • To organize and manage AUG’s events, education exhibitions, seminars, networking functions and etc to meet different objectives;
  • To develop a yearly event calendar, meeting deadlines and targets to ensure all events are organized successfully;
  • To manage event registration and attendance, post event data management and provide data analysis;
  • To work with teams (branch offices & marketing team) for pre-event planning and communication as well as conduct post-event evaluation and event debrief;
  • To gather and analyse feedback to provide constructive improvement for future events.

Requirements

  • Candidate must possess at least a Diploma/ Degree in English, Marketing, Mass Communication, Advertising or equivalent;
  • Experience using Facebook Ads Manager, Instagram Marketing, and WordPress or other CMS;
  • Excellent written English skills with strong focus on spelling and grammar (Good in Chinese will be an added advantage);
  • Candidates is required to be able to:
    1. Write in a variety of formats and styles for multiple audiences;
    2. Comply with strict deadlines with minimal supervision;
    3. Adapt to constant changing online trends;
    4. Turn boring contents into creative stories or features
  • Excellent copywriting, editing and proofreading skills;
  • At least 1-2 years of experience in education industry experience will be an added advantage;
  • Excellent team work and people skills;
  • Energy for fast-paced, multi-tasking environment;
  • Detail-oriented

Position: Test Center Administrator/ Admin Assistant

(Location: Subang Jaya)

Roles & Responsibilities:

1. Promotion & Managing of Test Center

  • To manage Test Center;
  • To administer and invigilate all Testing (ie, PTE Academic, PMI, UCAT, AEAS, etc) accordingly to required guidelines;
  • To ensure all promotion materials in the office are up to date and available for counsellors to use;
  • To attend to all potential materials in the office are up to date and available for counsellors to use;
  • To attend to all potential exam enquiries and registrations;
  • To prepare and upkeep monthly reports for submission to management;
  • To ensure the Test Center is maintained and upkeep;
  • To assist in the promotions of Test

2. Student Support Services (ILETS, OSHC, Student Accommodation, Banking, Flights)

  • To prepare and upkeep quarterly report statistic for submission to management;
  • To update information from respective stakeholders and make it available for counsellor to use during counselling session;
  • To ensure all promotional materials are up to date and available for counsellor to use during counselling session.

3. Other Administrative Supports

  • To supports Customer Services & Human Resources teams with all Administrative task, ie
    1. Customer Services Counter
    2. Data Entry
    3. Leads Management
    4. Event Logistics
    5. Staff Travel Arrangement
    6. Research and Analysis

Drop us your resume @ recruitment@augstudy.com

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