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AUG Career Opportunities

AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia & Singapore). AUG current has 11 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Bharu, Kota Kinabalu and Kuantan).

Position: Education Counsellor cum Recruitment Office

(Location: Nilai, Subang Jaya and Pulau Pinang)

Job Description

Attend to all student counselling cases as well as oversee, develop & enhance the counselling services;
Liaise with business associates;
Manage day-to-day office operations;
Maintain student files and records;
Maintain potential customer database and prepare reports;
Attend to customer feedback, inquiries & complaints in an appropriate & prompt manner & adhere to service standards;
Carry out sales and marketing activities such as road shows, education fairs, presentation, direct mailing, etc;
To promote and market education and institutions.

Requirements

Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Marketing, Commerce or Mass Communication graduates are preferred);
Required language (s): Bahase Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
Knowledge and understanding of local and foreign education system preferred;
Experience in mentoring and counseling students an added advantage;
Courteous, patient and tactful personality with strong customer service orientations;
Possess a high level of initiative, integrity and professionalism;
Maybe required to work long hours during intakes;
Competent in Microsoft Office Applications (Word, Excel, Outlook, Power Point) and use of databases;
Fresh graduates/ Entry level applicants are encouraged to apply;
Full-Time positions available.