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About the course
This entry-level qualification builds foundation skills for work in the community services sector or for further study. You’ll learn core capabilities for working within a community services framework, supporting clients as an initial point of contact and communicating effectively with people from diverse backgrounds. Training is delivered with industry-informed teaching and links to employers. The Certificate II supports pathways into community services support roles. The programme introduces counselling basics, community support skills, and behavioural science fundamentals.
Career outcome
Graduates can pursue entry-level roles supporting community services delivery across a range of settings. Typical work involves assisting with client support, providing information, and helping teams deliver services within a community framework. The course also supports progression into further study in community services. This is a Certificate II qualification focused on foundational employment pathways in community services. Preparing graduates for community support, welfare assistant, and care coordination roles, or degree articulation.
Living Costs in Gold Coast**
Restaurant (Meal, Inexpensive Restaurant) A$ 22 - 29 |
Rent per Month (1 bedroom in City Centre) A$ 1,564 - 2,068 |
Rent per Month (1 bedroom Outside of Centre) A$ 1,096 - 1,449 |
Transportation (Daily) A$ 3 - 9 |
Utilities per Month (Electricity, Mobile & Internet) A$ 234 - 310 |
Average Salary***
