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About the course
This diploma builds advanced leadership and governance capability for current or aspiring public servants. You’ll develop skills to work ethically within legislative, compliance and public sector values frameworks, including managing performance, conflict resolution and communication. The course also covers research and analysis and applying risk management procedures and policies for government workplaces. This is a Diploma-level qualification in public sector management. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.
Career outcome
Graduates can pursue supervisory and management roles across public sector organisations. Typical pathways include policy and planning, operations, projects, customer service and complaints management, as well as administrative services. The qualification can also support careers in personnel/HR contexts and in compliance and risk management functions where governance and legislative requirements are central. This is a Diploma-level pathway for government and public administration careers. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.
Average Salary***
