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About the course
This entry-level Certificate III builds practical skills for work in library and information services. You’ll learn to assist customers with general enquiries, provide and organise information, and help maintain information catalogues and basic library systems. The training develops customer service and self-management skills, with knowledge transferable to settings such as libraries, museums and art galleries, supporting employment as a Certificate III qualification in information services.
Career outcome
Graduates may pursue entry-level roles supporting library and information services, assisting customers, managing routine loans and returns, and helping maintain catalogues and collections. Opportunities can be found in public or educational libraries as well as information-focused environments such as museums and art galleries. This Certificate III can support work as a library assistant or similar information services support role in the library and information services field. Preparing graduates for skilled employment, traineeships, and pathways to higher qualifications.
Average Salary***
