About the course
This entry-level Certificate III in Business builds core administration skills for work in a medical office environment. You’ll develop communication, sustainable and inclusive work practices, and workplace health and safety knowledge. The Medical Administration specialisation adds practical capability in patient records, confidentiality, and interpreting and applying medical terminology for clerical support roles in healthcare settings. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.
Career outcome
Graduates can pursue entry-level clerical and administration roles, particularly in healthcare and medical practices. Typical pathways include general clerk or administrative support positions where accurate documentation, communication, and workplace procedures are required. With the Medical Administration focus, skills align to assisting with patient records, confidentiality processes, and routine office tasks in clinics and related health service environments. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.

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