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About the course
This entry-level Certificate II in Tourism provides a practical introduction to the travel and tourism industry. You’ll build foundational knowledge and customer-focused skills to support tourism operations across a range of settings. The course suits people who enjoy working with diverse customers and want a first qualification to start in tourism. It is delivered online as a Certificate II in Hospitality & Tourism. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.
Career outcome
Graduates can pursue entry-level opportunities across tourism and travel sectors, supporting day-to-day operations and customer service. Potential workplaces include travel agencies, tour wholesalers and operators, holiday parks and resorts, visitor attractions, and cultural or heritage sites, as well as small tourism businesses. This Certificate II in Tourism helps prepare you for junior roles in the Hospitality & Tourism industry. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.
Average Salary***
