Certificate II in Hospitality

About the course

This Certificate II builds foundational hospitality skills and knowledge to help you start work in the industry. You’ll learn through practical activities and group work to become job-ready, with an option to continue into further study. It suits learners seeking an entry-level qualification in hospitality service and operations at Certificate II level. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.

Career outcome

Graduates can pursue entry-level roles across hospitality venues and accommodation services. Typical opportunities include cafe attendant, bar attendant, porter and room attendant, supporting day-to-day customer service and basic operational tasks. This Certificate II provides a starting point for work in hospitality environments and a pathway to further training in hospitality at Certificate II level. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.

Living Costs in Gold Coast**

Restaurant (Meal, Inexpensive Restaurant) A$ 22 - 29	Rent per Month (1 bedroom in City Centre) A$ 1,564 - 2,068	Rent per Month (1 bedroom Outside of Centre) A$ 1,096 - 1,449
Transportation (Daily) A$ 3 - 9	Utilities per Month (Electricity, Mobile & Internet) A$ 234 - 310

Average Salary***

*Source: QS World University Subjects Rankings (2026)

**Source: numbeo.com

***Source: PayScale.com (2026)