Certificate II in Hospitality

About the course

This Certificate II in Hospitality introduces entry-level skills for working in hospitality environments. You’ll build foundational knowledge in customer service, basic service practices and food-handling awareness, with flexible delivery options including campus-based and online study. The qualification supports a first step into the hospitality workforce or further vocational study in hospitality and tourism. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.

Career outcome

Graduates can pursue entry-level roles across a range of hospitality settings where basic service skills are needed. Typical workplaces include restaurants, hotels and motels, catering operations, clubs and pubs, cafés and coffee shops. This Certificate II in Hospitality provides a practical pathway into junior service positions and supports progression to further vocational training in hospitality and tourism. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.

Living Costs in Brisbane**

Restaurant (Meal, Inexpensive Restaurant) A$ 17 - 23	Rent per Month (1 bedroom in City Centre) A$ 1,467 - 1,940	Rent per Month (1 bedroom Outside of Centre) A$ 1,073 - 1,419
Transportation (Daily) A$ 7 - 8	Utilities per Month (Electricity, Mobile & Internet) A$ 237 - 314

Average Salary***

*Source: QS World University Subjects Rankings (2026)

**Source: numbeo.com

***Source: PayScale.com (2026)