Graduate Certificate in Client Assessment and Case Management

About the course

This Graduate Certificate in Client Assessment and Case Management builds practical capability to assess client needs and coordinate appropriate supports across services. You’ll develop skills in case planning, documentation, communication and working with clients from diverse backgrounds, with an emphasis on ethical and professional practice. The course suits professionals seeking specialised, job-ready upskilling in client-focused assessment and case management within the human services sector.

Career outcome

Graduates may pursue or strengthen roles that involve client intake, assessment, service coordination and case management across community and human services settings. Typical pathways include case manager, client assessment officer, support coordinator, community services practitioner, welfare worker or roles within government, not-for-profit and specialist service providers. This graduate certificate supports professional practice in sociology and social work–aligned client support environments.

Living Costs in Melbourne**

Restaurant (Meal, Inexpensive Restaurant) A$ 15 - 20	Rent per Month (1 bedroom in City Centre) A$ 1,583 - 2,094	Rent per Month (1 bedroom Outside of Centre) A$ 1,207 - 1,596
Transportation (Daily) A$ 7 - 9	Utilities per Month (Electricity, Mobile & Internet) A$ 240 - 318

Average Salary***

*Source: QS World University Subjects Rankings (2026)

**Source: numbeo.com

***Source: PayScale.com (2026)