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Company Overview

AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines & Singapore).

History

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 23 offices across 7 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With more than 25 years experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

Select your country:

Australia

Position

  1. Education Counsellor / Recruitment Officer
  2. Digital Marketing & Student Engagement Officer
  3. Multimedia Designer

Position: Education Counsellor / Recruitment Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Student Recruitment (On a day-to-day basis)

  1. To counsel and assist students to make best-informed decisions;
  2. To develop and enhance the counselling services;
  3. To follow up on student enquiry / application / acceptance;
  4. To attend to students and parents’ feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  5. To maintain student database;
  6. To handle all office administrative matters.

Marketing / Events

  1. To document and implement local and online marketing plan / budget;
  2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  3. To promote and market education and institutions;
  4. To identify new markets segment;
  5. To obtain and update market intelligence;
  6. To raise profile / awareness of the AUG brand.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
  3. To be a liaison person with local partners / sub-agents;
  4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Marketing / Business Studies / Administration / Management / Commerce or Mass Communication graduates are preferred);
  • Required language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
  • Fresh graduates / entry level applicants are encouraged to apply;
  • Full-time positions available. Internship might be required.

Position: Digital Marketing & Student Engagement Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Digital Marketing & Student Engagement (On a day-to-day basis)

  1. Be responsible for content creation, updating and maintaining marketing and brand collateral;
  2. Be responsible for content creation and management of social media channels;
  3. Be responsible for content creation for EDMs;
  4. Be responsible for content management for the group’s websites and digital assets;
  5. To prepare reports and provide insights;
  6. To document and implement local and online marketing plan / budget;
  7. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  8. To promote and market education and institutions;
  9. To identify new markets segment;
  10. To obtain and update market intelligence;
  11. To build rapport with students, student associations, institutions, local partners, etc.;
  12. To raise profile / awareness of the AUG brand.

Requirements

  1. Candidate preferred to have a background in Marketing / Business Studies / Administration / Management / Commerce or Mass Communication;
  2. Demonstrated computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint);
  3. Experience using Adobe Creative Suite would be advantageous;
  4. Experience in Facebook Ads, Google Ads, SEO, SEM would be an added value;
  5. To love a fast-paced working environment;
  6. To have strong verbal and written communication skills;
  7. To have strong attention to detail;
  8. The ability to work autonomously and as part of a team;
  9. Highly organised and able to stay cool under pressure while juggling multiple priorities;
  10. Possess a positive and proactive attitude with a strong work ethic and sense of ownership of the role;
  11. Fresh graduates / entry level applicants are encouraged to apply;
  12. Preferred language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
  13. Full-time positions available. Internship might be required.

Position: Multimedia Designer

(Location: Melbourne)

Job Description
  1. Analyse, design and develop AUG website with IT & Communications Team;
  2. Design and develop graphic design, digital animations, presentations and internet applications using multimedia software, interactive graphics and programming languages;
  3. Create and edit videos to be used for online;
  4. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling;
  5. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
  6. Edit institution advertisement before publication;
  7. Maintain communication with Australia’s Communication Team for consistency in all projects;
  8. Sourcing for new media ideas;
  9. Liaison with printed stationeries, premium and promotional materials suppliers;
  10. To order, confirm receipt, quality control, maintain stock count and distribute premium and promotional materials;
  11. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material;
  12. Place orders for advertisement and signage;
  13. Development and maintenance of website and social media contents;
  14. Advertisement design (Print & Web);
  15. Design and layout of publications;
  16. Online marketing events and promotions;
  17. Designing promotional and marketing materials such as brochures, poster flyers, etc.;
  18. Work closely with Communications & Marketing Team in various offices.

Ideal Attributes

  1. Excellent communication and interpersonal skills;
  2. Can adapt to change and last-minute deadlines easily;
  3. Ability to come up with quick design and understand the latest trends;
  4. Passion for events and the education industry;
  5. High attention to detail and a strong work ethic combined with the ability to work independently and with others;
  6. Both Student and 485 Visa holders are encouraged to apply.

Drop us your resume at recruitment@augstudy.com

Malaysia

Position

  1. Education Counsellor / Recruitment Officer
  2. IT Support / e-Marketing Officer
  3. Test Center Administrator / Admin Assistant

Position: Education Counsellor / Recruitment Officer

(Location: Ipoh, Johor Bahru, Kuala Lumpur, Melaka, Nilai, Penang, Subang Jaya, Terengganu)

Job Description

Student Recruitment (On a day-to-day basis)

  1. To counsel and assist students to make best-informed decisions;
  2. To develop and enhance the counselling services;
  3. To follow up on student enquiry / application / acceptance;
  4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
  5. To maintain student database;
  6. To handle all office administrative matters.

Marketing / Events

  1. To document and implement local and online marketing plan / budget;
  2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
  3. To promote and market education and institutions;
  4. To identify new markets segment;
  5. To obtain and update market intelligence;
  6. To raise profile / awareness of the AUG brand.

Public Relations

  1. To build excellent relationship with representatives from institutions;
  2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
  3. To be a liaison person with local partners / sub-agents;
  4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

  • Candidate must possess at least a Bachelor’s Degree in any discipline (Marketing / Business Studies / Administration / Management / Commerce or Mass Communication graduates are preferred);
  • Required language(s): English, Mandarin, Bahasa Melayu. Candidate must be able to read, write and speak Mandarin fluently;
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • Maybe required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
  • Fresh graduates / entry level applicants are encouraged to apply;
  • Full-time positions available.

Position: IT Support / e-Marketing Officer

(Location: Subang Jaya)

Job Description
  1. To enhance, maintain & support existing system / website for Malaysia offices;
  2. To manage software / hardware, trouble-shooting and technical support for AUG;
  3. To work with marketing staff in creative development for events, web pages and deliver online promotional initiatives to optimize campaigns;
  4. To develop & implement strategies for the company’s online marketing campaigns;
  5. To gather materials and information for websites & e-newsletter content;
  6. To implement and thereafter manage Back-up system for AUG;
  7. To upkeep existing AUG’s IT policy and manual;
  8. To manage IT;
  9. To monitor all IT inventories and accounts; such as domains, phone bills, and server.

Minimum Qualifications

  • Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
  • No work experience required;
  • Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
  • Competent in general Microsoft products;
  • Hands-on experience in administering networking;
  • Possess good analytical and problem-solving skills;
  • Able to handle and manage multiple tasks and projects;
  • Understand current trends in hardware / software market.

Position: Test Center Administrator / Admin Assistant

(Location: Subang Jaya)

Job Description

Promotion & Managing of Test Center

  1. To manage Test Center;
  2. To administer and invigilate all Testing (e.g. PTE Academic, PMI, UCAT, AEAS etc.) accordingly to required guidelines;
  3. To ensure all promotion materials in the office are up to date and available for counsellors to use;
  4. To attend to all potential exam enquiries and registrations;
  5. To prepare and upkeep monthly reports for submission to management;
  6. To ensure the Test Center is maintained and upkeep;
  7. To assist in the promotions of Test.

Student Support Services (IELTS, OSHC, Student Accommodation, Banking, Flights)

  1. To prepare and upkeep quarterly report statistic for submission to management;
  2. To update information from respective stakeholders and make it available for counsellor to use during counseling session;
  3. To ensure all promotional materials are up to date and available for counsellor to use during counselling session.

Other Administrative supports

  • To supports Customer Services & Human Resources teams with all administrative task.

Minimum Qualifications

  • Candidate must possess at least Diploma or Bachelor’s Degree in any field;
  • Preferable at least 1-2 years working experience in Test Center or Customer Service preferred;
  • Required Language(s): English, Malay, and Chinese (Mandarin / Cantonese);
  • Courteous, patient and tactful personality with strong customer service orientations.

Drop us your resume at marketing@augstudy.com

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