Position
- Education Counsellor / Recruitment Officer
- Digital Marketing Officers
- Event & Communication Officers
- IT Supports Officer
- Multimedia Designer
- Video Producer/ Editor
- Internship Program
- Study Tour Specialist
- Graphic Designer
Position: Education Counsellor / Recruitment Officer
(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Kuantan, Terengganu, Kota Bharu, Kuching)
Roles & Responsibilities:
Student Recruitment (On a day-to-day basis)
- To counsel and assist students to make best-informed decisions;
- To develop and enhance the counselling services;
- To follow up on student enquiry / application / acceptance;
- To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
- To maintain student database;
- To handle all office administrative matters.
Marketing / Events
- To document and implement local and online marketing plan / budget;
- To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
- To promote and market education and institutions;
- To identify new markets segment;
- To obtain and update market intelligence;
- To raise profile / awareness of the AUG brand.
Public Relations
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
- To be a liaison person with local partners / sub-agents;
- To visit schools, colleges and universities and build relationship with principles and school counsellors.
Requirements:
- Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
- Required language(s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- Maybe required to work long hours during intakes;
- Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
- Fresh graduates / entry level applicants are encouraged to apply;
- Full-time positions available.
Position: Digital Marketing Officers
(Location: Subang Jaya, Kuala Lumpur)
Roles & Responsibilities:
- To developing, managing and analysing AUG digital marketing campaigns
- To prepare reports for all digital marketing campaigns
- To develop and push out relevant content
- To benchmarking and Competitor research
- To generating new leads via social outreach; posting and sourcing from social sites (Instagram, Facebook, WeChat, LinkedIn and etc.)
- To conduct keyword research and analysis for SEO and PPC/SEM campaigns
- To manage leads generated
- To work with digital marketing vendors for A&P activities
- To support outstation branches as required
Requirements:
- A Bachelor’s degree-holder of Marketing, Digital/e-Marketing, Communications, Information Technology or Business from a reputable university
- With at least 2 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
- Proficient in digital analytical platforms such as Facebook Insights, Google Analytics, and other similar tools
- Solid knowledge of Google Adwords and other paid search platforms
- With solid understanding on SEO, SEM, paid social, paid search, content promo, marketing automation, and link-building strategies.
- Highly capable of creating Social Media Content & Strategy
- Experienced in identifying and validating strategic and tactical marketing objectives
- Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
- Highly proficient in English Language. Candidates able to read, write and speak Mandarin is an advantage.
- Excellent written communication skills (U.S. & U.K. writing styles)
Position: Event & Communication Officers
(Location: Subang Jaya,Kuala Lumpur)
Roles & Responsibilities:
Event Management
- To manage the AUG’s events, education exhibitions, seminars, networking functions and etc to meet different objectives.
- To develop a yearly event calendar, meeting deadlines and targets and ensuring all events are organized successfully.
- To manage event budget as well as develop and implement Advertising & Promotion activities.
- To liaise with business partners, vendors and suppliers for sponsorship or services.
- To manage event registration and attendance, post event data management and provide data analysis.
- To work with teams (branch offices & marketing team) for pre-event planning and communication, logistic arrangement, staff movement, hiring of event crew and post event debrief.
- To conduct post-event evaluation.
- To gather and analyse feedback to provide constructive improvement for future events.
- To perform other event-related duties as required.
Copy Writer
- To develop, conceptualize and write creative and effective advertising copy.
- To create content for online and social media marketing related project.
- To translate copy and other relevant content as and when required.
- To proofread all marketing communication materials before it goes live or to print.
- To ensure that all print and online advertisements meets the code of advertising practices.
Requirements:
- A graduate of Marketing, Communication Arts or equivalent
- Fresh grads are welcome to apply
- Excellent written English skills with strong focus on spelling and grammar
- Excellent team work and people skills
- Energy for fast-paced, multi-tasking environment
- Detail-oriented
Position: IT Support Officer
(Location: Subang Jaya)
Roles & Responsibilities:
- To manage software/ hardware trouble-shooting and technical supports for AUG staffs;
- To plan, implementing, and manage IT service contracts;
- To plan, implementing, and manage IT purchase;
- To enhance, maintain & support existing system for all Malaysia Offices;
- To upkeep existing AUG’s IT manual;
- To implement and thereafter manage back-up (online and offline) system for AUG staffs
- To keep update on new technology with provides recommendation to management on adapt with current operations;
- To monitor all IT inventories and accounts; such as Domains, Phone bills, Server, etc
- To assist marketing team to blast marketing email using blast platform;
- To assist on any other daily task on matter related to IT or Technology assigned by Senior/ Manager
Requirements:
- Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
- No work experience required;
- Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
- Competent in general Microsoft products;
- Hands-on experience in administering networking;
- Possess good analytical and problem-solving skills;
- Able to handle and manage multiple tasks and projects;
- Understand current trends in hardware / software market.
Position: Multimedia Designer
(Location: Subang Jaya)
Roles & Responsibilities:
- Analyse, design and develop AUG website with IT & Communications Team.
- Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
- Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
- Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
- Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
- Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
- Edit institution advertisement before publication.
- Maintain communication with Australia’s Communication team for consistency in all projects.
- Sourcing for new media ideas.
- Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
- Place orders for advertisement and signage.
- Advertisement design (Print & Web).
- Design and layout of publications.
- Online marketing events and promotions.
- Designing promotional and marketing materials such as brochures, poster flyers etc.
- Work closely with Communications & Marketing team in various offices
Requirements:
- Excellent communication and interpersonal skills
- Can adapt to change and last-minute deadlines easily
- Ability to come up with quick design and understand the latest trends
- Passion for events and the education industry
- High attention to detail and a strong work ethic combined with the ability to work independently and with others
Position: Video Producer/ Editor
(Location: Subang Jaya,Kuala Lumpur)
Roles & Responsibilities:
- To develop and manage storyboard, script creation, budget planning, allocate resources, set deadlines for video projects
- To develop creative direction and the production oversight of video content, including serving as producer/director on set for all live or recorded shoots
- To work with Content Writer and marketing team on the content/ concept development including but not limited to short films, webisode, educational, instructional, event-based videos as requested by the stakeholders
- To perform editing and compositing videos, motion graphics, animation and visual effects
- To process all video contents before its goes live and must be able to support in video editing when required
- To be able to utilize all currently available technical resources to produce video content as effectively and efficiently as possible, to the highest professional standards within budget
- To manage video library and its archive, with files are up to date and easily accessible as well as footage is available for distribution when necessary
- To work with stakeholders to develop project for filming and video editing to support sales, marketing and training needs.
- To work and liaise with digital marketing vendors for A&P activities
- To maintain company studio and its profession equipment with industry standard and up to date with recommendation of new video support system both hardware and software.
- To support outstation branches as required
Requirements:
- A Bachelor’s degree-holder of Mass Communications and Media Studies, Cinematography or equivalent
- With at least 2-3 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
- Proficient in Premiere Pro, Adobe Creative Suite, and Adobe After Effects
- Demonstrated hand-on experience in the area of video production, as well as a thorough knowledge of audio, video and multimedia hardware and software required
- Solid knowledge in production equipment with latest technology and strong understanding of media requirement for various platform (social media, Live, youtube and etc)
- Able to handle multiple projects or tasks while delivering consistent high-quality materials and provide outstanding support to internal marketing team
- Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
- Excellent written and verbal skill in English Language. Candidates able to read, write and speak Mandarin is an advantage.
- Must be able to work a non-standard schedule, attention to details and strong leadership/management skill
- Strong demo reel portfolio
Position: Internship Program
(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Segamat, Johor Bahru, Kuantan, Kota Bharu, Kuching)
Roles & Responsibilities:
- Handle incoming calls
- Provide support and liaising with Education Counselors and Managers
- Provide support to the team for events
- Research and update findings
- Data Entry/Updating when needed via Excel, CRM etc.
Requirements:
- Fluency in English and BM. Mandarin speaking is preferable
- Pleasant personality with a focus on excellence in customer service
- Self-starter with good communication and interpersonal skill
- Complete tasks in a timely basis
- Good interpersonal and synthesis skills
- Master computer tools (MS Office and etc)
Additional Information:
- Training provided
- Fun, Friendly & Vibrant working environment
- Offer a career opportunity after internship
Position: Study Tour Specialist
(Location: Subang Jaya)
Roles & Responsibilities:
Development of Study Tour Program
- To develop study tour programs that promote AUG’s partner institutions and study destinations
- To research on destinations, venues, and activities that contribute to participants educational and cultural immersion.
- To collaborate with partner education institutions on campus activities such as trial classes, workshops, networking sessions, campus tours and many more.
- To coordinate all logistical aspects of study tours, arranging flights, transportation, accommodations, meals, and documentation related to visa.
- To develop itineraries for study tour program that is engaging and well balances with education activities and cultural experiences.
- To prepare and manage overall budget and expenses for study tour programs.
- To provide pre-departure information and orientation session to participants and parents.
- To present and discuss with stakeholders on bespoke program.
Study Tour Executions
- To develop study tour programs that promote AUG’s partner institutions and study destinations.
- To offer effective leadership and compassionate pastoral case, fostering the well-being of all participants.
- To cultivate a positive, safe and inclusive learning environment that promote active participation, encourage the practice of self-discipline and nurtures a sense of responsibilities.
- To evaluate the programs for future improvement by preparing feedback form.
- To proactively prepare for unforeseen circumstances and offer effective solutions as needed.
- Travel will be required as this position will lead selected tours.
Public Relations
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association, Marketing vendors);
- To visit schools, colleges and universities and build relationship with principles and school counsellors
Sales and Marketing
- Meet set sales targets.
- Develop and implement strategies to achieve and exceed these sales targets.
- Responsible for the advertisement, promotion and marketing of study tours.
- Continuously analyze the profitability of study tour programs.
Requirements:
- Minimum Diploma/Degree in the tourism industry or equivalent
- Working experience in the service industry will be an added advantage for this position
- Excellent communication and fluent in written and spoken English and Bahasa Malaysia
- Passionate for travel, tourism and hospitality industry
- Required language(s): English & Mandarin (as the role requires candidates to liaise with our overseas clients).
Position: Graphic Designer
(Location: Subang Jaya, Kuala Lumpur)
Roles & Responsibilities:
Design
- To develop, manage and coordinate design artwork for AUG that’s consistent and in line with the company’s branding and guideline which includes but not limited to: advertisement, banners and signages, premium and promotional materials, logos and visuals etc;
- To ensure consistency of the design artwork for all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
- To ensure final designs, graphics and layout are appealing and aligned with Company’s branding;
- To work closely with content writer, the marketing team, the digital marketing team and other relevant persons in generating creative and fresh ideas and executing visual graphics for AUG’s marketing campaigns to ensure that the message reaches out to the right audience;
- To have the ability to adapt according to the current industry trend and practices, and to implement them accordingly;
- To keeping up-to-date with software and technical knowledge by attending design workshops, reviewing professional publications, participating in professional studies etc;
Requirements:
- Candidate must possess at least a Bachelor’s Degree Graphic Design, Art, or a related field
- Required language (s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
- Proficiency in design related software, particularly Adobe Illustrator, Adobe Photoshop, and Canva
- Knowledge and understanding of local and foreign education system preferred;
- Excellent eye for detail and the ability to work methodically.
- Ability to manage time effectively, multitask, and meet deadlines.
- Possess a high level of initiative, integrity and professionalism;
- Fresh graduates/ Entry level applicants are encouraged to apply;
- Full-Time positions available.
E-mail us to find out more about our Digital Marketing, Video Editor, IT and Accounts Internship Programme!
Drop us your resume at hr@augstudy.com