AUG Career Opportunities

Position

1. Education Counsellor / Recruitment Officer
2. Digital Marketing & Student Engagement Officer
3. Multimedia Designer
4. IT Support Officer

Position: Education Counsellor / Recruitment Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Student Recruitment (On a day-to-day basis)

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on student enquiry / application / acceptance;
4. To attend to students and parents’ feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters.

Marketing / Events

1. To document and implement local and online marketing plan / budget;
2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence;
6. To raise profile / awareness of the AUG brand.

Public Relations

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements

• Candidate must possess at least a Bachelor’s Degree in any discipline (Marketing / Business Studies / Administration / Management / Commerce or Mass Communication graduates are preferred);
• Required language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
• Knowledge and understanding of local and foreign education system preferred;
• Experience in mentoring and counseling students an added advantage;
• Courteous, patient and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity and professionalism;
• Maybe required to work long hours during intakes;
• Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
• Fresh graduates / entry level applicants are encouraged to apply;
• Full-time positions available. Internship might be required.

Drop us your resume at recruitment@augstudy.com

Position: Digital Marketing & Student Engagement Officer

(Location: Adelaide, Brisbane, Melbourne, Perth, Sydney)

Job Description

Digital Marketing & Student Engagement (On a day-to-day basis)

1. Be responsible for content creation, updating and maintaining marketing and brand collateral;
2. Be responsible for content creation and management of social media channels;
3. Be responsible for content creation for EDMs;
4. Be responsible for content management for the group’s websites and digital assets;
5. To prepare reports and provide insights;
6. To document and implement local and online marketing plan / budget;
7. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
8. To promote and market education and institutions;
9. To identify new markets segment;
10. To obtain and update market intelligence;
11. To build rapport with students, student associations, institutions, local partners, etc.;
12. To raise profile / awareness of the AUG brand.

Requirements

1. Candidate preferred to have a background in Marketing / Business Studies / Administration / Management / Commerce or Mass Communication;
2. Demonstrated computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint);
3. Experience using Adobe Creative Suite would be advantageous;
4. Experience in Facebook Ads, Google Ads, SEO, SEM would be an added value;
5. To love a fast-paced working environment;
6. To have strong verbal and written communication skills;
7. To have strong attention to detail;
8. The ability to work autonomously and as part of a team;
9. Highly organised and able to stay cool under pressure while juggling multiple priorities;
10. Possess a positive and proactive attitude with a strong work ethic and sense of ownership of the role;
11. Fresh graduates / entry level applicants are encouraged to apply;
12. Preferred language(s): English, Mandarin, Vietnamese, Cantonese, Malay, Bahasa Indonesia, Filipino;
13. Full-time positions available. Internship might be required.

Drop us your resume at recruitment@augstudy.com

Position: Multimedia Designer

(Location: Adelaide, Melbourne)

Job Description

1. Analyse, design and develop AUG website with IT & Communications Team;
2. Design and develop graphic design, digital animations, presentations and internet applications using multimedia software, interactive graphics and programming languages;
3. Create and edit videos to be used for online;
4. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling;
5. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
6. Edit institution advertisement before publication;
7. Maintain communication with Australia’s Communication Team for consistency in all projects;
8. Sourcing for new media ideas;
9. Liaison with printed stationeries, premium and promotional materials suppliers;
10. To order, confirm receipt, quality control, maintain stock count and distribute premium and promotional materials;
11. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material;
12. Place orders for advertisement and signage;
13. Development and maintenance of website and social media contents;
14. Advertisement design (Print & Web);
15. Design and layout of publications;
16. Online marketing events and promotions;
17. Designing promotional and marketing materials such as brochures, poster flyers, etc.;
18. Work closely with Communications & Marketing Team in various offices.

Ideal Attributes

1. Excellent communication and interpersonal skills;
2. Can adapt to change and last-minute deadlines easily;
3. Ability to come up with quick design and understand the latest trends;
4. Passion for events and the education industry;
5. High attention to detail and a strong work ethic combined with the ability to work independently and with others;
6. Both Student and 485 Visa holders are encouraged to apply.

Drop us your resume at recruitment@augstudy.com

Position: IT Support Officer

(Location: Melbourne)

Job Description

We are looking for an IT Support Officer who will be responsible for maintaining the computer systems and networks of the organization. The incumbent will be providing technical advice and support to system users, ensuring the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. The ideal candidate should have a strong understanding of PHP, HTML, CSS, and AI, and be able to create short videos.

Responsibilities

1. Develop and maintain company websites and CRM using PHP, HTML, CSS.
2. Create short videos for training and promotional purposes.
3. Install and configure computer hardware, software, systems, networks, printers, and scanners.
4. Monitor and maintain computer systems and networks.
5. Respond timely and accurately to service issues and requests.
6. Test new technology and provide detailed reports.
7. Develop and maintain local networks in ways that optimize performance.
8. Develop, implement, and manage our IT software and hardware strategy.
9. Create and administer training and presentations to users about new software or IT regulations.
10. Implement and manage AI technologies to improve business processes.

Qualifications:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. Proven experience as an IT Support Officer or similar role.
3. Excellent knowledge of PHP, HTML, CSS.
4. Experience with AI technologies.
5. Ability to create short videos for training and promotional purposes.
6. Excellent problem-solving and communication skills.
7. Strong organizational and time-management abilities.

Drop us your resume for the IT position at laihy@augstudy.com

Position

1. Administrative Assistant
2. Digital Marketing Specialist
3. Education Consultant
4. Internship program

Position: Administrative Assistant

(Location: Surabaya, Jakarta, Serpong)

Roles & Responsibilities:

Customer Services

1. To handle incoming calls and walk-in enquiries;
2. To screen enquiries and calls, providing information as needed;
3. To assist with contacting students / parents for follow-up and appointments;
4. To assist in the process of completing students’ application.

Office Organization:

1. To maintain office tidiness, ensuring a clean and organized workspace;
2. To restock and tidy bookshelves, ensuring prospectuses are readily available;
3. To keep the recycling area clean and well-arranged.

Documentation and Research:

1. To assist in researching, updating and upkeeping information in various files, including scholarship, professional recognition, application forms, and institution fees;
2. To perform data entry and updates.

Event Management:

1. To assist in event planning, including pre-event preparations, during-event assistance, and post-event cleanup.

Requirements:

1. Diploma / Bachelor’s Degree in Business Administration or a related field is preferable;
2. Previous experience in an administrative role is preferable;
3. Required Language(s): English, Bahasa Indonesia;
4. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
5. Customer service orientation and a friendly, professional demeanor;
6. Excellent verbal and written communication skills;
7. Strong organizational and multitasking abilities;
8. Attention to detail and problem-solving skills;
9. Ability to work independently and as part of a team;
10. Fresh graduates are encouraged to apply.

Drop us your resume at jakarta@augstudy.com

Position: Digital Marketing Specialist

(Location: Surabaya, Jakarta, Serpong)

Roles & Responsibilities:

Digital Marketing:

1. To develop, manage and analyse AUG’s digital marketing campaigns;
2. To develop and push out relevant content for each activity / campaign and work closely with other parts of the organization to ensure that it is delivered smoothly and accurately to the right target audience;
3. To assist and carry out AUG’s marketing strategies via digital / social media platforms in order to generate leads and brand awareness and that the projects are implemented effectively;
4. To research, track, analyse, monitor and report the costing and performance of each digital marketing campaign to ensure optimization of cost;
5. To conduct research and keep up to date on the latest trends and activities that are relevant to the industry and utilize it to further improve the company’s strategies;
6. To source and work closely with digital marketing vendors for A&P activities.

Public Relations:

1. To build relationships with institution representatives;
2. To build and maintain relationships with School Principal / Counsellors;
3. To build and maintain relationships with Students / Student Clubs & Societies;
4. To raise profile / awareness of the AUG Brand.

Requirements:

1. Bachelor’s Degree in Marketing, Business or a related field;
2. Previous experience in digital marketing, particularly within the education industry in preferable;
3. Required Language(s): English, Bahasa Indonesia;
4. Experience with leading and managing SEO / SEM, marketing database, email, social media and / or display advertising campaigns would be an added advantage;
5. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate;
6. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends);
7. Strong analytical skills and data-driven thinking;
8. Up-to-date with the latest trends and best practices in online marketing and measurement.

Drop us your resume at jakarta@augstudy.com

Position: Education Consultant

(Location: Surabaya, Jakarta, Serpong)

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis):

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on students’ enquiry / application / acceptance;
4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters.

Marketing / Events:

1. To document and implement local marketing plan / budget;
2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence;
6. To raise profile / awareness of the AUG Brand.

Public Relations:

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationships with principals and school counsellors.

Requirements:

1. Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality / Tourism / Hotel Management / Business Studies / Administration / Management / Marketing / Commerce or Mass Communication graduates are preferred);
2. Required language(s): Bahasa Indonesia, English;
3. Knowledge and understanding of local and foreign education system preferred;
4. Experience in mentoring and counseling students an added advantage;
5. Courteous, patient and tactful personality with strong customer service orientations;
6. Possess a high level of initiative, integrity and professionalism;
7. Maybe required to work long hours during intakes;
8. Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
9. Fresh graduates / entry level applicants are encouraged to apply;
10. Full-time positions available.

Drop us your resume at jakarta@augstudy.com

Position: Internship program

(Location: Surabaya, Jakarta, Serpong)

Roles & Responsibilities:

Student Recruitment:

1. Assist in counseling students to help them make well-informed decisions about their education options;
2. Support in maintaining and enhancing the quality of counseling services;
3. Follow up on student inquiries, applications, and acceptances;
4. Attend to student and parent inquiries, complaints, and feedback in a professional and timely manner, adhering to company service standards;
5. Maintain accurate student records and database;
6. Provide administrative support for office operations as required.

Marketing / Events:

1. Assist in documenting and implementing local marketing plans;
2. Participate in the execution of sales and marketing activities, both online and offline, including roadshows, education fairs, presentations, and other events;
3. Promote educational programs and partner institutions to potential students;
4. Help identify new market segments and gather market intelligence;
5. Contribute to raising the profile and awareness of the company brand.

Requirements:

1. Currently pursuing a degree or diploma in Education, Marketing, Tourism, Hospitality or any other related fields;
2. Strong communication skills with the ability to interact effectively with students, parents, and partners;
3. Passionate about helping students and guiding them in their educational journey;
4. Willingness to learn, take initiative, and adapt to new challenges;
5. Good organizational and administrative skills;
6. Proficiency in Microsoft Office Suite.

Additional Information:

1. Training provided;
2. Fun, Friendly & Vibrant working environment;
3. Offer a career opportunity after internship.

Drop us your resume at jakarta@augstudy.com

Position

1. Administrative Assistant
2. Communication & Events Specialist
3. Digital Marketing Specialist
4. Education Consultant
5. Full Stack Developer
6. Graphic Designer
7. Multimedia Designer
8. Internship Program

Position: Administrative Assistant

(Location: Subang Jaya, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Kuching)

Roles & Responsibilities:

Customer Service

1. To handle incoming calls and walk-in enquiries;
2. To screen enquiries and calls, providing information as needed;
3. To assist with contacting students / parents for follow-up and appointments;
4. To assist in the process of completing students’ applications;

Office Organization

1. To maintain office tidiness, ensuring a clean and organized workspace;
2. To restock and tidy bookshelves, ensuring prospectuses are readily available;
3. To keep the recycling area clean and well-arranged;

Documentation and Research

1. To assist in researching, updating and upkeeping information in various files, including scholarship, professional recognition, application forms, and institution fees;
2. To perform data entry and updates;

Event Management

1. To assist in event planning, including pre-event preparations, during-event assistance, and post-event cleanup.

Requirements:

• Diploma / Bachelor’s Degree in Business Administration or a related field is preferable;
• Previous experience in an administrative role is preferable;
• Required Language(s): English, Bahasa Malaysia. Proficiency in Mandarin is preferable;
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
• Customer service orientation and a friendly, professional demeanor;
• Excellent verbal and written communication skills;
• Strong organizational and multitasking abilities;
• Attention to detail and problem-solving skills;
• Ability to work independently and as part of a team;
• Fresh graduates are encouraged to apply.

Drop us your resume at hr@augstudy.com

Position: Communications & Events Specialist

(Location: Subang Jaya, Kuala Lumpur)

Roles & Responsibilities:

Communication

1. To create, develop and manage new marketing content which includes newsletter, social media as well as other channels;
2. To monitor, optimize and control content marketing metrics and make changes as and when needed;
3. To conduct thorough research and produce a series of industry-related articles;
4. To handle copy, edit, proofread and enrich marketing proposals, advertising and promotion contents before publication;
5. To identify customers’ needs and gaps in AUG content and recommend new contents for AUG’s marketing materials;

Event Management

1. To organize and oversee AUG’s events, including education exhibitions, seminars, and networking functions, to achieve various objectives;To develop a yearly event calendar, meeting deadlines and targets to ensure all events are organized successfully;
2. To manage event registration and attendance, post event data management and provide data analysis;
3. To work with teams (branch offices & marketing team) for pre-event planning and communication as well as conducting post-event evaluations and event debrief;
4. To gather and analyse feedback to provide constructive improvements for future events;

Public Relations

1. To build excellent relationships with representatives from institutions;
2. To develop and maintain relationships with any special groups (ie. Student clubs / associations professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principals and school counsellor;

Requirements:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field;
• Previous experience in communications, event planning, or a similar role is preferred;
• Required Language(s): English, Bahasa Malaysia, Mandarin. Candidate must be proficient in reading, writing and speaking in Mandarin;
• Proficiency in social media such as Facebook, Instagram, Tiktok, XHS (Little Red Book), is preferred;
• Proficiency in event management tools such as Eventbrite is a plus;
• Excellent written and verbal communication skills;
• Strong organizational and project management abilities;
• Creative thinker with the ability to develop innovative communication strategies;
• Ability to work independently and as part of a team in a fast-paced environment;
• Fresh graduates are encouraged to apply.

Drop us your resume at hr@augstudy.com

Position: Digital Marketing Specialist

(Location: Subang Jaya, Kuala Lumpur)

Roles & Responsibilities:

Digital Marketing

1. To develop, manage and analyse AUG’s digital marketing campaigns;
2. To develop and push out relevant content for each activity/ campaign and work closely with other parts of the organization to ensure that it is delivered smoothly and accurately to the right target audience;
3. To assist and carry out AUG’s marketing strategies via digital/ social media platforms in order to generate leads and brand awareness and that the projects are implemented effectively;
4. To research, track, analyse, monitor and report the costing and performance of each digital marketing campaign to ensure optimization of cost;
5. To conduct research and keep up to date on the latest trends and activities that are relevant to the industry and utilize it to further improve the company’s strategies;
6. To source and work closely with digital marketing vendors for A&P activities.

Public Relations

1. To build relationships with institution representatives;
2. To build and maintain relationships with School Principal/ Counsellors;
3. To build and maintain relationships with Students/ Student Clubs & Societies;
4. To raise profile/ awareness of the AUG Brand.

Requirements:

• Bachelor’s Degree in Marketing, Business or a related field;
• Previous experience in digital marketing, particularly within the education industry in preferable;
• Required Language(s): English, Bahasa Malaysia, Chinese;
• Experience with leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns would be an added advantage;
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate;
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends);
• Strong analytical skills and data-driven thinking;
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Drop us your resume at hr@augstudy.com

Position: Education Consultant

(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Kuantan, Terengganu, Kota Bharu, Kuching, Kota Kinabalu, Bukit Mertajam)

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis)

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on student enquiry / application / acceptance;
4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters.

Marketing / Events

1. To document and implement local and online marketing plan / budget;
2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence;
6. To raise profile / awareness of the AUG brand.

Public Relations

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principles and school counsellors.

Requirements:

• Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
• Required language(s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
• Knowledge and understanding of local and foreign education system preferred;
• Experience in mentoring and counseling students an added advantage;
• Courteous, patient and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity and professionalism;
• Maybe required to work long hours during intakes;
• Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
• Fresh graduates / entry level applicants are encouraged to apply;
• Full-time positions available.

Drop us your resume at hr@augstudy.com

Position: Full Stack Developer

(Location: Subang Jaya)

Roles & Responsibilities:

1. To take lead in the Project Management of company website development and application development
2. To actively participate in the entire application lifecycle of the company’s website and application development Developing and implementing strategic plans to grow social media audience for key demographics;
3. To elicit and fulfill front-end and back-end requirements for the website & application development
4. To plan, implement, manage, monitor, and update the organization’s website (Global and Malaysia)
5. To improve the User Experience of the website regularly
6. To prepare reporting on website traffic and present regular reports in a useful and meaningful manner
7. To identify SEO is on the highest possible effective rate per page
8. To develop functional and fast-responsive web and mobile (iOS and Android applications)
9. To keep up-to-date with industry best practices
10. To work with marketing team in creating website/ webpages for events, activities and online campaigns
11. To assist with any other job-related duties if and when necessary

Requirements:

• Diploma or above in Computer Science, Computer Engineering or a related technical discipline
• At least 2 Year(s) of working experience in the related field with experience with the full stack of a web and/or mobile application
• Familiarity with databases – RDBMS (e.g. MySQL, MongoDB, Redis)
• Good understanding on wordpress and wordpress.org
• Good understanding of architecting, developing, and maintaining cloud platform – AWS

Technology Stack:

• PHP
• JavaScript
• HTML
• CSS
• Bootstrap
• MySQL
• MongoDB

Drop us your resume at hr@augstudy.com

Position: Graphic Designer

(Location: Subang Jaya)

Roles & Responsibilities:

Design

1. To develop, manage and coordinate design artwork for AUG that’s consistent and in line with the company’s branding and guideline which includes but not limited to: advertisement, banners and signages, premium and promotional materials, logos and visuals etc;
2. To ensure consistency of the design artwork for all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
3. To ensure final designs, graphics and layout are appealing and aligned with Company’s branding;
4. To work closely with content writer, the marketing team, the digital marketing team and other relevant persons in generating creative and fresh ideas and executing visual graphics for AUG’s marketing campaigns to ensure that the message reaches out to the right audience;
5. To have the ability to adapt according to the current industry trend and practices, and to implement them accordingly;
6. To keeping up-to-date with software and technical knowledge by attending design workshops, reviewing professional publications, participating in professional studies etc;

Requirements:

• Candidate must possess at least a Bachelor’s Degree Graphic Design, Art, or a related field
• Required language (s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
• Proficiency in design related software, particularly Adobe Illustrator, Adobe Photoshop, and Canva
• Knowledge and understanding of local and foreign education system preferred;
• Excellent eye for detail and the ability to work methodically.
• Ability to manage time effectively, multitask, and meet deadlines.
• Possess a high level of initiative, integrity and professionalism;
• Fresh graduates/ Entry level applicants are encouraged to apply;
• Full-Time positions available.

Drop us your resume at hr@augstudy.com

Position: Multimedia Designer

(Location: Subang Jaya)

Roles & Responsibilities:

1. Analyse, design and develop AUG website with IT & Communications Team.
2. Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
3. Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
4. Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
5. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
6. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
7. Edit institution advertisement before publication.
8. Maintain communication with Australia’s Communication team for consistency in all projects.
9. Sourcing for new media ideas.
10. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
11. Place orders for advertisement and signage.
12. Advertisement design (Print & Web).
13. Design and layout of publications.
14. Online marketing events and promotions.
15. Designing promotional and marketing materials such as brochures, poster flyers etc.
16. Work closely with Communications & Marketing team in various offices

Requirements:

• Excellent communication and interpersonal skills
• Can adapt to change and last-minute deadlines easily
• Ability to come up with quick design and understand the latest trends
• Passion for events and the education industry
• High attention to detail and a strong work ethic combined with the ability to work independently and with others

Drop us your resume at hr@augstudy.com

Position: Internship Program

(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Segamat, Johor Bahru, Kuantan, Terengganu, Kota Bharu, Kuching, Kota Kinabalu, Bukit Mertajam)

Roles & Responsibilities:

Student Recruitment

1. Assist in counseling students to help them make well-informed decisions about their education options.
2. Support in maintaining and enhancing the quality of counseling services.
3. Follow up on student inquiries, applications, and acceptances.
4. Attend to student and parent inquiries, complaints, and feedback in a professional and timely manner, adhering to company service standards.
5. Maintain accurate student records and database.
6. Provide administrative support for office operations as required.

Marketing & Events

1. Assist in documenting and implementing local marketing plans.
2. Participate in the execution of sales and marketing activities, both online and offline, including roadshows, education fairs, presentations, and other events.
3. Promote educational programs and partner institutions to potential students.
4. Help identify new market segments and gather market intelligence.
5. Contribute to raising the profile and awareness of the company brand.

Requirements:

• Currently pursuing a degree or diploma in Education, Marketing, Tourism, Hospitality or any other related fields.
• Strong communication skills with the ability to interact effectively with students, parents, and partners.
• Passionate about helping students and guiding them in their educational journey.
• Willingness to learn, take initiative, and adapt to new challenges.
• Good organizational and administrative skills.
• Proficiency in Microsoft Office Suite.

Additional Information:

• Training provided
• Fun, Friendly & Vibrant working environment
• Offer a career opportunity after internship

E-mail us to find out more about our Digital Marketing, Video Editor, IT and Accounts Internship Programme!

Drop us your resume at hr@augstudy.com

Position

1. Education Consultant
2. Multimedia Designer
3. Administrative Assistant

Position: Education Consultant

(Location: Manila)

Job Description

Day-to-Day

1. Counsel and assist students to make best-informed decisions;
2. Follow up on student enquiries / applications / acceptance;
3. Follow up on student acceptance & achieve set targets and increase student recruitment numbers;
4. Maintain student database every day and up to date;
5. Handles all office administrative matters and maintain proper records and filing of student files;
6. Develop and Enhance Counselling Services;
7. Attend to “potential” client feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
8. Assist in visa processing.

Counselling

1. Ensure a proper counseling and conversion systems is in place;
2. Counsel and assist students to make best-informed decision.

Events

1. Coordinate with institutions partners and vendors;
2. Plan, organize and coordinate education exhibition;
3. Plan marketing & media strategy, work with in-house design team;
4. Coordinate and support A&P activities, including management of social media and cooperate website;
5. Managing cost and marketing budget;
6. Key liaison between institution and vendors.

Public Relation

1. Build relationship with representatives from institution;
2. Develop and maintain relationship with any special group (e.g. student clubs/associations, professional association);
3. Liaison person with local partners / sub-agents;
4. Visit schools, agents and universities and built relationship with principles and school counsellors.

Marketing

1. Document and implement local marketing plan / budget;
2. Handle all events / activities logistics;
3. Organize and coordinate in-house interview sessions;
4. Promote and create awareness and publicise interview sessions (e.g. coordinate flyers distributions, posterings, mass emailing, sms, advertisements);
5. Handle and carry out sales and marketing activities such as education in-house interviews, education fairs, presentations, direct mailing and activities logistics;
6. Promote and market education and institutions;
7. Identify new markets;
8. Obtain and update market intelligence.

Requirements

1. Candidate must possess at least Bachelor’s / College Degree in Business Studies / Administration / Management, Marketing, Humanities / Liberal Arts, Psychology, Education / Teaching / Training or equivalent;
2. Required language(s): English, Filipino;
3. At least 1 year of working experience in the related field is required for this position;
4. Preferably 0-4 years experienced employee specialized in Education or equivalent;
5. Employee is required to report to the office during operating hours.

Position: Multimedia Designer

(Location: Manila)

Job Description

1. Analyse, design and develop AUG website with IT & Communications Team;
2. Design and develop graphic design, digital animations, presentations and internet applications using multimedia software, interactive graphics and programming languages;
3. Create and edit videos to be used for online;
4. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling;
5. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials;
6. Edit institution advertisement before publication;
7. Maintain communication with Australia’s Communication Team for consistency in all projects;
8. Sourcing for new media ideas;
9. Liaison with printed stationeries, premium and promotional materials suppliers;
10. To order, confirm receipt, quality control, maintain stock count and distribute premium and promotional materials;
11. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material;
12. Place orders for advertisement and signage;
13. Development and maintenance of website and social media contents;
14. Advertisement design (Print & Web);
15. Design and layout of publications;
16. Online marketing events and promotions;
17. Designing promotional and marketing materials such as brochures, poster flyers, etc.;
18. Work closely with Communications & Marketing Team in various offices.

Ideal Attributes

1. Excellent communication and interpersonal skills;
2. Can adapt to change and last-minute deadlines easily;
3. Ability to come up with quick design and understand the latest trends;
4. Passion for events and the education industry;
5. High attention to detail and a strong work ethic combined with the ability to work independently and with others;
6. Both Student and 485 Visa holders are encouraged to apply.

Requirements

1. Candidate must possess at least Bachelor’s / College Degree in Art / Design / Creative Multimedia or equivalent;
2. Required language(s): English, Filipino;
3. At least 1 year of working experience in the related field is required for this position;
4. Preferably 0-4 years experienced employee specialized in Arts / Creative / Graphics Design or equivalent;
5. Required to report to the office.

Position: Administrative Assistant

(Location: Manila)

Job Description

1. Receive students, guests, packages and letters;
2. Answer phone calls and direct calls accordingly;
3. Receive and sort incoming electronic mails;
4. Encode student details and leads in the database;
5. Assess and check student documents;
6. Assist Education Counsellors in submitting institution and visa applications;
7. Update student status at every stage in CRM (Customer Relationship Management) system;
8. Invoice payments;
9. Maintain student manual and virtual files;
10. Maintain the resource library and ensure that materials are all up to date;
11. Assist in the logistics for offsite events;
12. Look after the overall cleanliness of the office premise;
13. Manage part-timers and maintenance personnel;
14. Assist in any adhoc task / project as assigned.

Requirements

1. Candidate must possess at least a Bachelor’s Degree in any field;
2. Excellent interpersonal and communication skills;
3. Good command in English;
4. Strong Microsoft Office / computer knowledge;
5. Team player and willing to learn;
6. Keen attention to details.

Drop us your resume at manila@augstudy.com

Position

1. Business Development Manager
2. Digital Marketing Specialist
3. Senior Education Counsellor
4. Multimedia Specialist
5. Bookkeeping & Administrative Assistant

Position: Business Development Manager

(Location: Việt Nam)

Roles & Responsibilities

1. Business Development

• To coordinate, train and manage existing business partners as well as identify & develop new potential business partner(s) with branch offices;
• To communicate with existing business partners to understand their needs and offer solutions to their problems;
• To develop business partners to a commercially viable position;
• To identify and penetrate new opportunities from existing as well as new potential markets by conducting research in any education business related industry;
• To upkeep knowledge of business processes, study destinations, products and services offered by the organization;
• To benchmark AUG against best practice ensuring we are ahead or be competitive;
• To build & maintain a positive ongoing client relationship. To ensure excellent customer service through regular engagements;
• To prepare and deliver pitches and presentations to potential new business partners.

2. Student Recruitment

• To counsel and assist student to make best-informed decisions;
• To develop and enhance the counselling services;
• Follow up on student enquiries / applications / acceptances;
• To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standard.

3. Public Relation

• Develop and maintain relationship with stakeholders;
• To raise profile / awareness of the AUG brand.

4. Operations

• Document, implement and monitor marketing intelligence, plan and budget;
• Handle and carry out sales and marketing activities / events;
• Coaching and mentoring of team members;
• Conduct and document regular team meetings;
• Document monthly report;
• Maintain student database on AUGtrix;
• To be posted/assist in other AUG offices locally and overseas when required;
• Any other tasks as assigned.

Minimum Requirements

• Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality / Tourism / Hotel Management / Business Studies / Administration / Management / Marketing / Commerce or Mass Communication graduates are preferred);
• Required language(s): Vietnamese, English;
• Knowledge and understanding of local and foreign education system preferred;
• Experience in mentoring and counseling students an added advantage;
• Courteous, patient and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity and professionalism;
• Maybe required to work long hours during intakes;
• Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
• 3 or more years of relevant industry experience.

Drop us your resume at vietnam@augstudy.com

Position: Digital Marketing Specialist

(Location: Việt Nam)

Roles & Responsibilities

• To developing, managing and analysing AUG digital marketing campaigns to generate leads and raise brand awareness;
• To prepare reports for all digital marketing campaigns;
• To develop and push out relevant content;
• To benchmarking and Competitor research;
• To generating new leads via social outreach; posting and sourcing from social sites (Instagram, Facebook, WeChat, LinkedIn and etc.);
• To conduct keyword research and analysis for SEO and PPC/SEM campaigns;
• To manage and convert leads generated;
• To work with digital marketing vendors for A&P activities;
• To support outstation branches as required;
• To handle all AUG’s press releases and write-up;
• To handles and carry out sales and marketing activities/ events such as roadshows, education fairs, presentations, direct mailing and activity logistics.

Minimum Requirements

• A Bachelor’s degree-holder of Marketing, Digital/e-Marketing, Communications, Information Technology or Business from a reputable university;
• With at least 2 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage;
• Proficient in digital analytical platforms such as Facebook Insights, Google Analytics, and other similar tools;
• Solid knowledge of Google Adwords and other paid search platforms;
• With solid understanding on SEO, SEM, paid social, paid search, content promo, marketing automation, and link-building strategies;
• Highly capable of creating Social Media Content & Strategy;
• Experienced in identifying and validating strategic and tactical marketing objectives;
• Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure;
• Highly proficient in English Language;
• Excellent written communication skills (U.S. & U.K. writing styles).

Drop us your resume at vietnam@augstudy.com

Position: Senior Education Counsellor

(Location: Việt Nam)

Roles & Responsibilities

1. Student Recruitment (On a day-to-day basis)

• To counsel and assist students to make best-informed decisions;
• To develop and enhance the counselling services;
• To follow up on student’s enquiry / application / acceptance;
• To attend to students and parents’ feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
• To maintain student database;
• To handle all office administrative matters.

2. Public Relations

• To build excellent relationships with representatives from institutions;
• To develop and maintain relationships with any special group (i.e. Student clubs/associations, professional associations);
• To be a liaison person with local partners / sub-agents;
• To visit schools, colleges, and universities and build relationships with principals and school counsellors.

3. Marketing / Events

• To document and implement local marketing plans / budgets;
• To handle and carry out sales and marketing activities / events such as roadshows, education fairs, presentations, direct mailing, and activity logistics;
• To promote and market education and institutions;
• To identify new market segments;
• To obtain and update market intelligence;
• To raise profile / awareness of the AUG Brand.

4. Coaching and Leadership

• To be responsible for office operations in the absence of the OM/TL;
• To take the lead on tasks, projects, and business development ensuring the team meets its KPIs;
• To assist OM/TL in motivating, maintaining discipline, and ensuring professionalism among the team;
• To assist OM/TL in monitoring the team’s work performance and taking corrective actions where required;
• To assist OM/TL in updating the team on AUG’s development/events/activities;
• To assist OM/TL in updating the team on product knowledge and providing relevant training;
• To assist OM/TL in conducting regular team meetings.

Minimum Requirements

1. Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality / Tourism / Hotel Management / Business Studies / Administration / Management / Marketing / Commerce or Mass Communication graduates are preferred);
2. Required language(s): Vietnamese, English;
3. Knowledge and understanding of local and foreign education systems preferred;
4. Experience in mentoring and counseling students is an added advantage;
5. Courteous, patient, and tactful personality with strong customer service orientations;
6. Possess a high level of initiative, integrity, and professionalism;
7. May be required to work long hours during intakes;
8. Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of databases;
9. Fresh graduates / entry-level applicants are encouraged to apply.

Drop us your resume at vietnam@augstudy.com

Position: Multimedia Specialist

(Location: Đà Nẵng)

Roles & Responsibilities

1. Analyse, design and develop AUG website with IT & Communications Team.
2. Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
3. Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
4. Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
5. Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
6. Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
7. Edit institution advertisement before publication.
8. Maintain communication with Australia’s Communication team for consistency in all projects.
9. Sourcing for new media ideas.
10. Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
11. Place orders for advertisement and signage.
12. Advertisement design (Print & Web).
13. Design and layout of publications.
14. Online marketing events and promotions.
15. Designing promotional and marketing materials such as brochures, poster flyers etc.
16. Work closely with Communications & Marketing team in various offices

Minimum Requirements

• Excellent communication and interpersonal skills
• Can adapt to change and last-minute deadlines easily
• Ability to come up with quick design and understand the latest trends
• Passion for events and the education industry
• High attention to detail and a strong work ethic combined with the ability to work independently and with others

Drop us your resume at vietnam@augstudy.com

Position: Bookkeeping & Administrative Assistant

(Location: Đà Nẵng)

Roles & Responsibilities

1. Bookkeeping
   • Documenting financial transaction details and monitoring the transactions
   • Preparing and filing financial documents
   • Fact-checking accounting data
   • Reconciling company accounts
   • Assisting with tax payments and returns
   • Working with staff accountants as needed
2. Customer Services
   • To handle incoming calls and walk-in enquiries.
   • To screen enquiries and calls, providing information as needed.
   • To assists Education Consultant, make calls to students/ parents for follow-up and appointments.
   • To assists Education Consultant process student’s application.
3. Office Organization
   • To maintain office tidiness, ensuring a clean and organized workspace.
   • To restock and tidy bookshelves, ensuring prospectuses are readily available.
   • To keep the recycling area clean and well-arranged.
4. Documentation and Research
   • To assist in researching, updating and upkeeping information in various files, including scholarship, professional recognition, application forms, and institution fees.
   • To perform data entry and updates.
5. Event Management
   • To assist in event planning, including pre-event preparations, during-event assistance, and post-event cleanup.
6. Any other tasks as assigned

Requirements

• Candidate must possess at least a Diploma/Bachelor’s Degree in Accounting/Finance/Business
• Required language(s): English, Vietnamese
• Courteous, patient and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity and professionalism;
• Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
• Fresh graduates / entry level applicants are encouraged to apply;

Drop us your resume at vietnam@augstudy.com