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We are together though we have different backgrounds. We have the same goal to help and to provide the best service possible for our students. We are here to answer questions and to recommend institutions to match the needs of our students.
Combining a sharp intellect and an analytical mind with exceptional customer service approach and a strong work ethic, it is little wonder that James is the face of AUG. James is an excellent communicator, negotiator and possess expert rapport building skill. He is never tired to have a meeting with you.
Registered Migration Agent MARN 0321639
Qualified Education Agent Counsellors (QEAC) No. E499
Jean is the Country Director of AUG Malaysia and the UK Destination Lead. Based at the headquarters of Malaysia, Subang Jaya, she manages over 85 staffs. She has over 20 years of demonstrated history of working in the education industry from Taiwan to Malaysia.
Through her experience, Jean amassed sought-after industry expertise of placing students across international institutions established in different countries: UK, Australia, China, Germany, Ireland, Malaysia, Singapore, Switzerland and US. She oversees Malaysia’s student placement operations including, client experience, student enrollment and admissions.
Certified British Council Agent or Counsellor
Her engaging personality, drive and desire to help students achieve best outcome is a credit to her and a model for all other Managers wanting to have a successful career in the education industry.
Celebrating her milestones, she was awarded with "AUG Most Dedicated Counsellor Award" in 2015 and "Leadership Award - Best Customer Service" in 2017 proving her passion in giving the best to her students and stakeholders.
Qualified Education Agent Counsellors (QEAC) No. L370
Certified British Council Agent or Counsellor
Yew Thet is currently based in Penang and is responsible for AUG's East Coast operation. He travels regularly to East Coast region to assist the offices with events, marketing and office operations.
He is known among the staff as highly dedicated and a problem solver, he also is a good listener and always provide solutions when approached.
Qualified Education Agent Counsellors (QEAC) No. E373
Certified British Council Agent or Counsellor
She is a Qualified Education Agent Counsellor for Australia and the United Kingdom, being awarded as "Best Counsellor" in both awards.
She has a good sense of humour and is quick with a sharp reply making her a most sought-after team leader in AUG. She is intelligent and extremely organised person. She will see to it that a project is done properly and completed on schedule. A most reliable staff with a solution focus to every problem thrown at her.
Qualified Education Agent Counsellors (QEAC) No. H245
Certified British Council Agent or Counsellor
A familiar face and a name synonymous to AUG and industry people. Marilyn is professional, a highly self-motivated person and passionate about working with people. Marilyn's career started 25 years ago at AUG and as a founding AUG staff, she has built it into one of the largest agencies in Malaysia.
Qualified Education Agent Counsellors (QEAC) No. H248
Karin enjoys the time exploring new places and also making new friends in various countries. She strongly believes in this quote from Dalai Lama, "Once a year, go some place you've never been before" and has been living up to that.
She believes in broadening ones horizon by travelling and meeting new people - and what more better way in doing this by exploring your study options abroad as an international student.
Qualified Education Agent Counsellors (QEAC) No. L466
Certified British Council Agent Counsellor
If you are interested or have your worries in pursuing your Masters in Australia, Amy is the counsellor for you as she shares her experiences as an international student abroad. She believes in delivering the best for her students.
Qualified Education Agent Counsellors (QEAC) No. J029
Certified British Council Agent or Counsellor
She is known among the staff as highly dedicated, caring and understanding - she is a good listener and always provide solutions when approached. Students often feel comfortable in sharing their problems with her as she takes the time to listen and provide the best advice for them.
Qualified Education Agent Counsellors (QEAC) No. H247
Certified British Council Agent or Counsellor
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