Certificate II in Tourism

关于课程

This entry-level Certificate II in Tourism introduces core tourism operations and customer service skills for a range of visitor-facing workplaces. You’ll build practical knowledge to complete routine office and business-technology tasks, provide visitor information and advice on Australian destinations, and work with cultural sensitivity. The course also creates a pathway into further study in tourism, events, or business within the Certificate I–IV tourism stream. The programme introduces business operations, customer service, and administrative leadership for commercial workplaces.

职业成果

Graduates can pursue entry-level roles supporting tourism and visitor services across attractions and tour businesses. Typical opportunities include receptionist in a travel agency, museum attendant, tour operator office assistant, and retail assistant in a tourist attraction, as well as ride attendant roles. This Certificate II qualification supports starting work in hospitality and tourism environments and provides a base for progressing to higher tourism or events certificates. Preparing graduates for supervisory, administration, and business support roles, or degree articulation.

黄金海岸的生活成本**

餐厅 （膳食，便宜的餐厅） A$ 22 - 29	每月租金 （市中心一间卧室） A$ 1,564 - 2,068	每月租金 （中心外有一间卧室） A$ 1,096 - 1,449
运输 （日常的） A$ 3 - 9	每月公用事业费用 （电力、移动和互联网） A$ 234 - 310

平均工资***

*Source: QS World University Subjects Rankings (2026)

**来源：numbeo.com

***Source: PayScale.com (2026)