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Our aim is to be able to provide the best services to match students' needs and to answer any types of uncertainties that they have in mind. We hope that our students will get to experience that uniqueness of being able to pursue their studies abroad in which we see it as a lifetime opportunity and realize their dreams at the end of the day.
Fluent in English, Mandarin, Malay, Cantonese, Hokkien
Alfred believes in giving the best personalised service to students and looking out for other team members during times of need. Alfred is known among the staff and students as a responsible problem solver, handling complicated application-related issues and ensuring deadlines are met.
From addressing students' needs and providing support to AUG, he is also empathetic and friendly as he listens and gives the best advice to you whether you're looking to enter the best university or decide if an overseas education is right for you.
Qualified Education Agent Counsellor (QEAC) No. V083
Fluent in English, Vietnamese
Being a member of AUG, she understands that her job is to be a friend, mentor, and parent for the students. She always finds joy and happiness in helping students and other people, because she believes that "the only way to do great work is to love what you do" (Steve Jobs).
There are 3 key principles that she lives her life: be kind, be positive and be eager. She knows that there have been many benefactors in her life and she wants to contribute back to society by solving the students concern alongside the AUG Melbourne team.
Qualified Education Agent Counsellor (QEAC) No. T010
Fluent in English, Mandarin, Cantonese
Meet Amanda, a dedicated and experienced Education Counsellor with a strong passion for guiding students towards their academic and personal growth. With more than three years of hands-on experience in the education industry, she has honed her skills in providing tailored advice and support to students seeking further study opportunities.
Through her empathetic and student-centered approach, she has successfully assisted numerous students in navigating the complexities of college applications, scholarships, and course selection.
Fluent in English, Mandarin, Malay, Cantonese, Hokkien
Man Yu is a Gen-Z counsellor with full-loaded positive energy everywhere she goes. She sees the possibility in impossibility as long as students are willing to try.
Spending her childhood in Malaysia and moving to Australia since high school, her unique experience is her greatest motivation to participate in the education and migration field. Also, she has a strong connection with students from diverse nationalities given her multilingual skills and quirky sense of humour.
Fluent in English, Mandarin
Offering her own lion’s share of zeal, originality and emotional sensitivity to the table, Bridgette’s unique experiences as an international student in Malaysia, Australia and the COVID-era makes her a relatable confidant to students.
She recognizes the hardships of studying overseas, acknowledging this period as an important stage for personal growth. That is why Bridgette is your go-to counsellor when it comes to receiving personalised study advice as well as handy tips about living in Melbourne.
Fluent in English, Mandarin
Christy is a counsellor who possesses valuable people skills and a friendly personality. Her remarkable personality allows her to connect with students well which has led to many students often finding her dependable and comfortable to engage with.
She always takes the time to listen to students’ concerns, providing them with personalised guidance and support to help them navigate any problems they may be facing. Always going above and beyond to ensure that her students receive the support they need to achieve their goals and succeed, Christy’s dedication to her work is evident in everything she does.
Fluent in English
Austeen has a genuine passion for connecting with people and students alike. His warm and outgoing nature helps forge meaningful connections with students, ensuring they receive the best guidance for their academic journey.
Having been born and raised in Australia, Austeen possesses a deep understanding of Australian culture and its education system. This allows him to guide students effectively while providing insights on what living and studying in Australia is like.
Fluent in English, Mandarin
As an international student from China, Edda understands the goals and beliefs that Chinese students hold about travelling to Australia for further studies, which makes her a reliable and friendly counsellor that students can rely on.
Edda enjoys communicating with students of different cultural backgrounds, pinpointing their main needs from the conversations, and then advising them on how to obtain the best educational opportunities for them.
English 
Vietnamese 
Chinese